Finance Supervisor, Digital Services & Experiences (DSX) GMSA

Job Description

The Finance Supervisor DSX GMSA is a key people leader role responsible for supporting all financial operations financial planning and financial structure activities across the Digital Services & Experiences business in GMSA. This role combines team leadership strategic financial planning operational execution and cross-functional business partnership in a fast-paced and evolving environment.

This position will lead financial processes across multiple DSX areas including OnStar BI & Analytics Digital Products and Contact Center while partnering closely with commercial product accounting vehicle finance and global FP&A teams. The role also serves as the main financial contact for the DSX and ODS Directors in GMSA with direct reporting to the Finance Manager Digital Services & Experiences International based in Dubai.

The ideal candidate will bring strong financial acumen leadership capability operational discipline and the ability to navigate ambiguity while supporting growth automation innovation and long-term strategic planning across the region.

• Manage a diverse team of GM employees and contingent workers responsible for P&L management billing flows and the e-commerce and payments environment

• Lead people management activities including conflict resolution relationship building team development time management prioritization and ambiguity management

• Lead the OnStar Financials 2.0 project focused on automation forecast remodeling and data visualization

• Lead GMSA DSX strategy for the OnStar offering including free trial period Digital RPO subscription offering and alignment with commercial and product teams on pricing strategies

• Identify innovative solutions to expand OnStar package sales to dealers and other businesses across GMSA markets

• Develop business cases for new products and long-term strategic initiatives within OnStar and DSX

• Maintain accounting and administrative policies and processes for all DSX GMSA countries

• Provide financial support for billing issue resolution and scope structuring within the finance team

• Support business development activities such as pricing sourcing market analysis and research

• Consolidate and monitor operational KPIs including churn grace period and payment success rate

• Lead and coordinate the analysis and reporting of GMSA DSX financial performance to management including projections variance analysis and special projects

• Prepare executive-level presentations and ad hoc analyses for the DSX VP and senior leadership

• Lead execution of financial processes including closing forecast budget and long-term planning

• Prepare short- and long-term financial forecasts and support business performance planning

• Coordinate and collaborate with GMSA vehicle finance and broader business teams

• Bachelors degree in Business Finance Accounting Economics or a related field

• Appropriate finance certifications

• Fluent English is required

• Strong background in financial consolidation P&L reporting and variance analysis

• Experience with SAP and Hyperion in a finance environment

• Advanced Excel and strong analytical and reporting tool capability including large data models

• Experience with financial modeling budgeting and forecasting

• Proven ability to work with global US and regional teams while managing multiple stakeholders and deadlines

• Strong organizational skills and ability to manage competing priorities across global closing and planning timelines

• Experience presenting to senior management

• Strong cross-functional operational exposure and ability to work in a matrixed environment across geographies

• Ability to operate effectively and lead in ambiguous situations

• High level of curiosity and willingness to deep dive into data systems and processes

• Strong leadership capability including team management influence and stakeholder engagement

• Spanish is desirable

• Experience working on cross-functional initiatives and global projects

• Change management experience

• Experience leading diverse virtual or cross-functional teams

• Experience leading project teams

• Business process management experience

• Experience managing financial risk

• Process improvement experience

• Business operations experience

• Experience developing business plans

• Accounting experience

• Budget management experience

• Data analytics experience

• Forecasting experience

• Good knowledge of GM businesses digital teams regions and key stakeholders

• Knowledge of connected vehicles digital business models and new technologies

• Ability to interpret market needs into business and financial requirements

• Strong cultural awareness and comfort working across international environments

• Opportunity to lead financial strategy and operations for a growing Digital Services & Experiences business in GMSA

• Direct exposure to senior leadership including the DSX VP regional directors and international finance leadership

• Broad scope across business planning financial operations automation pricing strategy and long-term growth initiatives

• Leadership of strategic projects such as OnStar Financials 2.0 and new business case development

• Strong international exposure through partnership with teams in Brazil Colombia the US and Dubai

• Opportunity to work in a fast-paced environment that values innovation problem-solving and transformation

• High-impact role with visibility across digital products connected services customer experience and financial performance

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.