Field Service Technician (Uberlândia)
Job Location:
Belo Horizonte - Brazil
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
At Beckman Coulter Diagnostics one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
As a global leader in clinical diagnostics Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals reference and research laboratories and physician offices around the world. Every hour around the world more than one million tests are run on Beckman Coulter Diagnostics systems impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency clinical confidence adaptive collaboration and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Field Service Technician is responsible for delivering services to our customers performing preventive and corrective technical services in line with good maintenance practices the FST has an important role in delivering results within business expectations as well as leading the installed base assigned to him/her for excellence in performance the FST is the strongest link between the real needs of customers and Beckman Coulter organization act as a business partner leadership is essential in maintaining a high level of satisfaction and meeting customer needs. This position reports to the Field Service Coordinator Southeast and is part of Service Brasil located in Uberlândia - MG and will be an on-site role.
In this role you will have the opportunity to:
Act in a customer-facing role serving as the local technical reference for assigned accounts while working collaboratively with peers and internal teams to ensure service excellence and customer satisfaction.
Manage service demands versus priorities with a high level of autonomy understanding the impact of actions on service metrics response times and operational continuity contributing to continuous improvement initiatives.
Support the service business by executing budget premises related to overtime spare parts consumption travel and expenses ensuring effective use of Beckman Coulter resources and performance aligned with key service metrics.
The essential requirements of the job include:
Technologist or Engineering degree or similar technical education. Solid experience (approximately 35 years) in Field Service or Technical Services within IVD diagnostics laboratory or similar industries.
Proven hands-on experience with pre- and post-installation activities corrective and preventive maintenance on-site and remote support with ability to follow processes manage KPIs and execute action plans when deviations occur.
Ability to read and understand technical documentation and training materials in English; native or fluent Brazilian Portuguese communication skills.
Travel Motor Vehicle Record & Physical/Environment Requirements:
Available for travelling >40% of worktime be on site with customers.
Must have a valid drivers license with an acceptable driving record.
Beckman Coulter Diagnostics a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Required Experience:
IC
About Company
WHO WE ARE We are a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world. These are the moments that make a difference. Performing a delicate operation on an unborn baby. Minimizing waste at ever ... View more
