Field Application Scientist III Omics

Work Schedule

Environmental Conditions

Job Description

The Field Application Scientist (FAS) Omics provides scientific technical and application support to customers helping ensure successful adoption and effective use of Thermo Fisher Scientific products instruments software workflows and solutions.

This professional acts as a technical reference for customers sales teams channel partners and internal stakeholders supporting both pre-sales and post-sales activities. The role contributes directly to customer satisfaction opportunity conversion revenue execution customer retention and sustainable business growth.

The FAS may be located in any country within Latin America provided they have easy access to major airports and the ability to travel frequently to customer sites training centers events and internal meetings.

The role will focus on Metabolomics Proteomics and Biopharmaceutical applications supporting advanced scientific workflows involving mass spectrometry liquid chromatography protein and metabolite analysis biopharmaceutical characterization and related data analysis tools.

• Work directly with customers to provide application support technical assistance training method guidance troubleshooting and problem-solving related to Thermo Fisher Scientific solutions.

• Support pre-sales activities by participating in technical discussions customer evaluations product demonstrations proof-of-concept activities workflow assessments and solution recommendations.

• Provide post-sales application support to ensure successful implementation adoption optimization and effective use of Thermo Fisher Scientific products and solutions.

• Conduct customer training sessions workshops seminars webinars hands-on demonstrations and field-based activities.

• Participate in congresses scientific meetings commercial events and Thermo Fisher-sponsored activities including as a speaker or technical representative when required.

• Offer technical and scientific support to internal and external customers through field visits remote meetings phone calls and emails.

• Assist customers in resolving issues related to product use workflow implementation method standardization application suitability and post-sales support needs.

• Perform product software workflow and solution demonstrations at company training centers customer laboratories partner facilities or regional events.

• Collaborate closely with commercial teams product scientists service teams channel partners marketing and regional leadership to support opportunity progression and customer success.

• Support internal initiatives and cross-functional projects that improve technical support capabilities customer experience commercial execution and organizational efficiency.

• Support customers in metabolomics proteomics and biopharmaceutical workflows including method guidance technical troubleshooting training and demonstrations involving LCMS Orbitrap-based mass spectrometry protein and metabolite analysis and specialized software tools.

• Provide market insights customer feedback competitive intelligence and technical input to support sales and business development strategies.

• Identify new business opportunities by understanding customer needs workflows challenges and future requirements.

• Represent Thermo Fisher Scientific at customer-facing events congress booths workshops technical forums and partner activities.

• Deliver technical presentations to customers internal teams channel partners and external audiences.

• Guide customers in selecting appropriate products methodologies workflows software and services to meet their operational and scientific objectives.

• Support technical enablement of sales teams and channel partners through training coaching application discussions and preparation of customer-facing materials.

• Contribute to the development of application materials presentations training content demonstration protocols best-practice documents and internal knowledge resources.

• Contribute to strengthening Thermo Fisher Scientifics positioning in high-value scientific areas such as proteomics metabolomics biopharmaceutical characterization advanced LCMS applications and data analysis workflows.

• Strong technical and scientific background in metabolomics proteomics and biopharmaceutical applications.

• Practical experience with advanced laboratory workflows analytical methods instrumentation software and technical solutions relevant to omics and biopharmaceutical characterization.

• Strong understanding of mass spectrometry liquid chromatography protein analysis metabolite analysis and omics data interpretation.

• Experience in application support troubleshooting method development workflow optimization technical training or customer-facing scientific support.

• Ability to understand customer needs and translate them into appropriate technical recommendations and solution-oriented approaches.

• Ability to support integrated workflows and collaborate across multiple technical and commercial functions.

• Understanding of customer laboratory environments operational requirements quality expectations and business drivers.

• Strong oral and written communication skills with the ability to explain complex technical concepts clearly to different audiences.

• Strong presentation skills in customer-facing scientific technical and commercial settings.

• Ability to work independently manage multiple priorities and operate effectively in a regional or field-based environment.

• Proficiency in Microsoft Office and related business applications.

• Advanced proficiency in Portuguese and Spanish is required. Advanced English is mandatory.

• Experience with Orbitrap-based mass spectrometry FreeStyle Proteome Discoverer BioPharma Finder and Compound Discoverer will be considered a strong differentiator.

• Bachelors degree in Chemistry Biology Biochemistry Pharmacy Biomedical Sciences Engineering Life Sciences or related fields.

• Masters degree required in areas related to Metabolomics Proteomics Biopharmaceuticals Analytical Chemistry Biochemistry Pharmacy Chemistry Biomedical Sciences or related fields; PhD is desirable.

• Minimum of 5 years of professional experience in a scientific technical laboratory application support customer support or related role.

• Previous experience with advanced LCMS workflows omics applications proteomics metabolomics or biopharmaceutical characterization is highly desirable.

• Previous experience providing technical support customer training troubleshooting demonstrations method guidance or post-sales support is highly desirable.

• Previous experience in a corporate customer-facing commercial laboratory or field-based environment is desirable.

• Availability to travel up to 75% of the time including domestic and international travel across Latin America and when required to the United States.

• Valid travel documents and ability to meet applicable visa requirements for international business travel when required.

• Valid U.S. visa or eligibility and willingness to obtain a U.S. visa is required due to potential training meetings and business activities in the United States.

• Hands-on experience with Thermo Fisher Scientific LCMS platforms Orbitrap technology omics workflows biopharmaceutical characterization workflows and specialized data analysis software.

• Experience working with customers in scientific industrial healthcare academic government or regulated environments.

• Experience supporting sales teams channel partners distributors service teams or cross-functional commercial organizations.

• Experience with Thermo Fisher Scientific products software workflows or related technologies.

• Previous regional or multi-country experience.

• Demonstrated ability to influence opportunity progression through technical expertise customer engagement and consultative support.

• Strong business acumen and understanding of how application support contributes to customer satisfaction revenue execution and long-term business growth.