Contracts, Records & Ops Supervisor

This role plays a critical part in ensuring the smooth execution of contracts records management and operational processes within Commercial Excellence (Education sub-function). The Supervisor will lead and support activities that enable efficient contract administration compliance and operational excellence while partnering with cross-functional teams. This is an exciting opportunity to drive consistency improve processes and directly support high-quality healthcare education initiatives across the region.

Key Responsibilities:

Oversee preparation and coordination of contract and bid documentation ensuringappropriate approvalsand compliance requirements are met.
Collect review and analyze technical financial and legal information to support contracting processes and decision-making.
Collaborate closely with legal finance commercial and education teams to ensure alignment andtimelyexecution of agreements.
Manage contract records and ensure all contract-related data is accuratelymaintainedin designated systems.
Monitorsupplier/vendor performance and service level agreementsidentifyingimprovement opportunities and driving follow-up actions.
Supervise operational processes such as requisition creation purchase orders invoice resolution and contract lifecycle activities.
Support continuous improvement initiatives by analyzing trends andidentifyingefficiencies in contract and operational workflows.
Provide guidance and support to team members and stakeholders on contracting processes policies and tools.

Qualifications

Education:

Bachelors degree(Business Administration Finance Operations Healthcare or related field)
Advanced degree (e.g. MBA or equivalent) preferred

Experience and Skills:

Required:

Relevant experience in contract administration operations procurement or commercial support
Experience working with contract lifecycle processes including documentation approvals and compliance
Strong analytical skills with the ability to interpret financial legal and operational data
Demonstrated ability to collaborate across cross-functional teams (e.g. legal finance commercial)
Experience managing or coordinating operational processes such as purchase orders invoicing and records management
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective communication and stakeholder management skills

Preferred:

Previous supervisory or team leadership experience
Experience in healthcare MedTech or education-related environments
Knowledge of contract management systems and ERP platforms
Continuous improvement or process optimization experience (e.g. Lean Six Sigma exposure)
Familiarity with vendor management and performance monitoring practices
Experience supporting commercial excellence or training/education initiatives
Ability to work in a fast-paced dynamic environment

Other:

Language: Fluency in Portuguese;proficiencyin English preferred
Travel: Up to 1015% domestic travel may be required
Certifications: Contract management or procurement certifications preferred (e.g. CPCM CIPS)

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