Communication Analyst, PSX Compliance and Communications

Amazons Last Mile logistics operation in Brazil is growing rapidly and were looking for a Communications Analyst to join our Compliance & Communications team. This team owns all communications with Amazons delivery partners in Brazil independent businesses that operate the last mile of delivery to the end customer.

In this role you will support the execution of partner communications ensuring every message is well-written properly formatted and delivered on time through the right channels. Youll draft and edit content maintain communication trackers support the editorial calendar and help monitor engagement metrics.

Were looking for someone with strong writing skills in Brazilian Portuguese attention to detail and a genuine interest in corporate communications. Youll work alongside a small high-impact team learning how communications operate at the intersection of operations compliance and partner experience in one of the worlds fastest-growing logistics networks.


Key job responsibilities
Content production: Draft format and edit communications following established templates tone of voice and visual identity guidelines
Editorial calendar support: Help maintain the communications calendar tracking upcoming sends deadlines and content status across channels
Channel operations: Publish approved content across official partner communication channels and ensure accuracy before distribution
Approval workflow support: Route content through the review and approval process tracking status with internal teams (legal compliance operations) and flagging delays
Metrics tracking: Collect and organize engagement data (open rates click-through rates satisfaction scores) and prepare dashboards and reports for the team
Documentation: Maintain organized records of all communications sent approval logs and processing documentation
Feedback collection: Help gather and organize partner feedback from surveys engagement tools and direct channels to inform content improvements
Event and material preparation: Assist in the planning and execution of engagement events for partners stakeholders and internal teams including logistics coordination attendee management preparation of supporting materials (one-pagers FAQs presentation decks) and post-event recaps
Internal alignment: Support internal alignment by preparing meeting recaps status updates and key announcements that keep the team working from the same information


A day in the life
In your daily role youll support partner communications across multiple tasks drafting content formatting newsletters tracking approvals and updating engagement dashboards. Youll review incoming content requests prepare drafts following established templates and route them through the approval workflow.

Using engagement data youll help the team understand which messages are resonating and flag trends worth investigating. Some days youll format content for distribution; others youll organize materials for a quarterly partner meeting or update the editorial calendar.

During high-volume seasonal events youll help scale communications output ensuring every message goes out on time and on brand keeping Amazons delivery partners informed and engaged.

About the team
AMZL (Amazon Logistics) or Last Mile moves packages from our Fulfillment and Sort Centers to their final destination our customers. AMZL BR launched in Nov-20 with the vision of an enhanced delivery experience at the right cost.

Our team operates within the Partner Strategy & Experience (PSX) program bringing together third-party logistics partners operating across Brazil using Amazon tools and technology to expand last-mile delivery coverage.

Partner Communications is a strategic pillar and the guardian of the partner communication experience: no relevant message reaches a partner without structured review and approval. We work with operations compliance legal learning and partner management to build transparency and trust across the network.

- Bachelors degree or equivalent in Business Journalism Marketing Communications or a related field
- Speak write and read fluently in Portuguese
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines or experience with Microsoft Office products and applications
- Experience in professional communications or public relations

- Experience in English-language communication skills both written and verbal
- Experience supporting communications in operations logistics or fast-paced environments
- Experience with engagement metrics (open rate click-through rate satisfaction scores)
- Interest in data-driven communications and continuous process improvement
- Familiarity with graphic design tools to create visually appealing communication materials

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