Client Coordinator

Prestige Travel Agency by Mich provides personalized travel planning services with a focus on exceptional customer care. We are seeking a professional and organized Client Coordinator to support client communications and ensure a seamless travel planning experience.

• Serve as a primary point of contact for clients throughout the travel planning process
• Respond to client inquiries via phone email and chat
• Coordinate client requests with internal team members
• Maintain accurate client records and documentation
• Schedule consultations and follow-up appointments
• Assist with travel-related administrative tasks and itinerary coordination
• Monitor client communications and ensure timely follow-up
• Resolve routine client concerns and escalate complex issues when necessary
• Provide exceptional customer service throughout each client interaction

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently in a remote environment
• Proficiency with Microsoft Office Google Workspace and CRM software
• Reliable internet connection and dedicated home workspace

• Previous experience in customer service client relations travel hospitality or administrative support
• Experience with CRM platforms or client management systems

• Fully remote work environment
• Flexible scheduling opportunities
• Professional development and ongoing training
• Career advancement opportunities
• Supportive and collaborative team culture

Prestige Travel Agency by Mich is an equal opportunity employer. We welcome qualified applicants from all backgrounds and are committed to maintaining an inclusive workplace.

Qualified candidates are encouraged to submit their application and resume. We look forward to learning more about your experience and interest in joining Prestige Travel Agency by Mich.