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Business Planning Manager, Professional Services Strategy and Operation (PSO)
Job Location:
Monthly Salary:
Posted:
31 May 2026 (30+ days ago)
Posted:
Application Deadline:
2 June 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are seeking an Operations and Planning Manager to join our ProServe team. You will drive a consistent Rhythm of the Business (RoB) aligned with Global ProServe cadences continuously raising the bar on operational rigor through data-driven analysis automation and AI-powered tooling.
Partnering closely with Business Operations managers Business Leaders Central Operations and Geo Finance you influence through others to deliver results. Success in this role means proactive process planning intelligent automation and compelling narratives that drive action. You earn trust by delivering business recommendations that are precise data-driven and reflect the nuances of each business segment.
Key job responsibilities
- Own the local planning process aligned with ProServes global strategy partnering with Geo and Operations leaders.
- Deliver data-driven analyses define performance metrics and surface actionable insights by comparing actuals vs. forecasts.
- Lead operational cadences (goal setting revenue reviews pipeline governance) and contribute to OP1/OP2.
- Own WBR/MBR/QBR frameworks end-to-end including initiative tracking forecasting guidelines and action management.
- Author data-informed narratives and executive presentations; lead OP1/OP2 strategy documents.
- Drive cross-functional collaboration and strategic initiatives across the Business Unit.
- Lead operational initiatives from ideation to implementation coordinating cross-functional teams tracking progress and resolving risks.
- Leverage AI tools (GenAI automation advanced analytics) to accelerate reporting and insight generation; champion AI adoption within the team.
A day in the life
You operate at the intersection of strategy and execution coordinating the Rhythm of the Business across the Geo. Your week blends WBR/MBR/QBR cadences Leadership Team syncs initiative follow-ups and data-driven narratives for senior reviews. You partner daily with Business Operations Finance and Area leaders to keep the plan on track surface risks early and turn data into decisions. AI tooling accelerates your impact automating reporting spotting trends and freeing time for higher-value work.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 5 years of IT and/or Management Consulting Services or 5 years of progressive technology implementation experience
- Experience in English-language communication skills both written and verbal
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience in creating process improvements with automation and analysis or experience with advanced use of SQL for data mining and business intelligence
- Experience working in a matrixed environment influencing strategy and achieving goals by working across the organization
- Experience working within a high-growth technology company
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience in Spanish language communication skills both written and verbal
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Partnering closely with Business Operations managers Business Leaders Central Operations and Geo Finance you influence through others to deliver results. Success in this role means proactive process planning intelligent automation and compelling narratives that drive action. You earn trust by delivering business recommendations that are precise data-driven and reflect the nuances of each business segment.
Key job responsibilities
- Own the local planning process aligned with ProServes global strategy partnering with Geo and Operations leaders.
- Deliver data-driven analyses define performance metrics and surface actionable insights by comparing actuals vs. forecasts.
- Lead operational cadences (goal setting revenue reviews pipeline governance) and contribute to OP1/OP2.
- Own WBR/MBR/QBR frameworks end-to-end including initiative tracking forecasting guidelines and action management.
- Author data-informed narratives and executive presentations; lead OP1/OP2 strategy documents.
- Drive cross-functional collaboration and strategic initiatives across the Business Unit.
- Lead operational initiatives from ideation to implementation coordinating cross-functional teams tracking progress and resolving risks.
- Leverage AI tools (GenAI automation advanced analytics) to accelerate reporting and insight generation; champion AI adoption within the team.
A day in the life
You operate at the intersection of strategy and execution coordinating the Rhythm of the Business across the Geo. Your week blends WBR/MBR/QBR cadences Leadership Team syncs initiative follow-ups and data-driven narratives for senior reviews. You partner daily with Business Operations Finance and Area leaders to keep the plan on track surface risks early and turn data into decisions. AI tooling accelerates your impact automating reporting spotting trends and freeing time for higher-value work.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 5 years of IT and/or Management Consulting Services or 5 years of progressive technology implementation experience
- Experience in English-language communication skills both written and verbal
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience in creating process improvements with automation and analysis or experience with advanced use of SQL for data mining and business intelligence
- Experience working in a matrixed environment influencing strategy and achieving goals by working across the organization
- Experience working within a high-growth technology company
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience in Spanish language communication skills both written and verbal
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
About Company
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