Assoc Product Mgr, Employee Relations
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Technical Product ManagementJob Category:
Scientific/TechnologyAll Job Posting Locations:
Bogotá Distrito Capital Colombia São Paulo BrazilJob Description:
We are recruiting for theAssociate Product ManagerEmployee Relations & Exit located in Bogota Colombiaor Sao Paulo Brazil.
HR Digital enables Johnson & Johnsons people strategy through product-led innovation intelligent automation and scalable digital capabilities that strengthen enterprise agility and employee experience.
As the pace of workforce and business change accelerates the ability to deliver intuitive data-informed and globally consistent employee experiences is a strategic differentiator. HR Digital advances this shift by evolving HR from a traditional service model to a product-centric insight-driven operating model that delivers measurable business value operational efficiency and resilience at scale.
Within this context the Employee Relations & Exit portfolio focuses on the digital products workflows and experiences that support sensitive and high-impact employee moments including employee relations processes case handling and exit-related transactions. The portfolio is responsible for advancing compliant intuitive and user-centered capabilities that improve consistency visibility operational efficiency and experience across these critical workforce journeys.
TheAssociate ProductManagerEmployeeRelations & Exitsupports the development and execution of product strategy for the Employee Relations & Exit domain translating business needs and user insights into product decisions prioritized requirements and delivered capabilities. This role is responsible for owning assigned features or capabilities with a focus on user experience adoption compliance execution quality and operational readiness.
Operating within the HR Digital product modelthisrole partners across Employee Relations HR COEs Global Services Contact Center Digital Data Engineering and Delivery teams to drive end-to-end product outcomes across employee relations and exit journeys. The role serves as an associate product manager for assigned domain capabilities supporting prioritization backlog management feature delivery testing readiness adoption and operational readiness while partnering closely with Product Managers and Senior Managers on roadmap alignment and value delivery.
Major Duties & Responsibilities
Strategic Product Ownership (45%)
Support development and execution of the product roadmap for Employee Relations & Exit aligned to enterprise HR vision and portfolio priorities.
Translate business needs policy requirements and user insights into product requirements user stories acceptance criteria and prioritized enhancements across employee relations workflows case management and exit processes.
Own assigned features or capabilities supporting prioritization decisions and monitoring success metrics related to case handling completion experience efficiency data quality compliance and service performance.
Identify opportunities to simplify automate and improve the user experience across the product lifecycle.
Contribute to business cases value hypotheses and benefits tracking for domain-level initiatives.
Delivery & Cross-Functional Leadership (35%)
Coordinate cross-functional work across Product Delivery Experience Design Data Engineering Employee Relations Global Services Contact Center and HR Operations to deliver assigned product outcomes.
Manage backlog inputs dependency tracking delivery sequencing and issue resolution for assigned capabilities.
Partnerwith HR COEs Global Services and process owners to balance global standards local needs compliance requirements and user experience.
Identify risks dependencies and delivery tradeoffs escalating as appropriate to Product Managers or Senior Managers.
Support testing readiness release readiness change readiness and operational readiness of delivered capabilities.
Continuous Improvement & Enablement (20%)
Represent the voice of employees managers HR partners and service teams through discovery feedback loops and analysis of user needs.
Drive continuous improvement through user insights service performance trends operational learning and feature feedback.
Support adoption and enablement by helping stakeholders understand new capabilities changes and expected outcomes across employee relations and exit experiences.
Contribute to product standards documentation and ways of working across HR Digital.
Qualifications
Required Qualifications
A minimum of aBachelorsdegree is required.
A minimum of 35 years of experience in product management business analysis HR technology digital product delivery or related roles is required.
A minimum of 2 years of HR or HR-adjacent experience is required.
Experience supporting digital product delivery for assigned capabilities including requirements definition backlog management testing support release readiness and operational readiness.
Strong understanding of HR operating models employee relations processes exit transactions employee service delivery and digital platform ecosystems.
Demonstrated ability to work effectively across cross-functional teams in complex matrixed environments andinfluence throughdata analysis and collaboration.
Proficiency in modern product management and agile delivery practices including backlog management prioritization and iterative value delivery.
Ability to translate complex process and technology concepts into clear product requirements delivery priorities and execution decisions.
Preferred Qualifications
Hands-on experience with Workday case management workflow employee service platforms and broader HR digital ecosystems is preferred.
Experience applying automation analytics or AI to employee relations exit case management or related HR service workflows is preferred.
Leadership Behaviors
Enterprise-minded: Prioritizes enterprise outcomes over local optimization.
Outcome-obsessed: Measures success through impact and experience.
Strategic simplifier: Reduces complexity and friction.
Inclusive collaborator: Elevates diverse perspectives and shared ownership.
Required Skills:
Preferred Skills:
Agile Product Development Analytical Reasoning Coaching Collaboration Competitive Landscape Analysis Critical Thinking Customer Alignment Demand Forecasting Human-Computer Interaction (HCI) Organizing Product Development Product Improvements Product Strategies Requirements Analysis Research and Development Software Development Life Cycle (SDLC) Software Development Management Stakeholder Management Technical Credibility Technical Writing Technologically SavvyRequired Experience:
Manager
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more