Application Specialist
Job Summary
Position Overview
- We are seeking a highly motivated Application Specialist to support our customers and Sales teams in delivering advanced structural test and measurement solutions. This role combines technical expertise customer engagement training and field service work across the full measurement chain including transducers signal conditioning data acquisition and analysis software.
- You will act as a trusted technical advisor ensuring customers achieve exceptional results with HBK solutions while helping drive new business opportunities.
Key Responsibilities
Technical & Customer-Facing Support
- Serve as the primary technical liaison supporting the sales organization.
- Understand customer test and measurement requirements and design/configure complete system solutions.
- Provide expertise in structural measurement applications including Modal Analysis FEA correlation Operational Deflection Shapes Shaker excitation and related techniques.
- Deliver highquality technical support via phone email remote sessions or onsite visits.
- Troubleshoot software and hardware issues develop workarounds and escalate bug reports or enhancement requests to development teams.
- Proactively engage with existing customers to ensure optimal system performance and user satisfaction.
Training Installations & Field Services
- Lead customer system installations and conduct handson product and application training.
- Deliver onsite and virtual seminars workshops and webinars on Sound & Vibration theory and HBK solutions.
- Participate in customer test campaigns ensuring HBK systems perform reliably in real-world environments.
- Provide preventive and corrective maintenance services.
- Perform calibration of transducers and equipment either onsite or in the HBK laboratory.
- Execute contracted testing service projects at customer locations if required.
PreSales Support
- Prepare and deliver highimpact technical presentations for prospective customers.
- Demonstrate HBKs measurement systems software and integrated solutions.
- Support internal sales and support teams through training on products applications and measurement theory.
- Identify new sales opportunities through technical discussions and customer engagement.
PostSale Support
- Provide endtoend customer assistance on application questions system usage and measurement best practices.
- Resolve software and hardware issues including troubleshooting training and escalating fixes with R&D.
- Assist in developing efficient practical solutions tailored to customer needs.
Qualifications & Skills
Education & Experience
- Bachelors or Masters degree in Mechanical or Electrical Engineering (or related field) or equivalent industry experience.
- Experience in Structural Testing & Analysis using tools such as BK Connect Catman or nCode is a strong plus.
- Background in test and measurement systems sensors DAQ modules and related equipment is highly beneficial.
- Experience in engineering services or consulting is advantageous.
Technical Skills
- Strong analytical and problemsolving abilities.
- Solid understanding of PC hardware networking operating systems and database troubleshooting.
- Proficiency with Microsoft Office and CRM tools.
- Fluent in English (spoken and written).
Soft Skills
- Excellent communication and technical presentation abilities.
- Highly organized and capable of managing multiple tasks in a fastpaced environment.
- Strong interpersonal skills and a collaborative team mindset.
- Selfmotivated proactive and able to take complete ownership of tasks.
- Positive cando attitude with eagerness to learn and expand skills.
Travel
- Remote work is supported; however up to 33% travel is expected.
- Travel primarily within Brazil and South America with occasional international travel (approximately once per year).
Salary range: $115000BRL-$125000BRL plus 10% bonus
We Offer
Freedom with responsibility is the framework for HBKs employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.
One company HBK
On 1 January 2019 Brüel & Kjær and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). HBK is a subsidiary ofSpectris Limited and employees 3500 employees worldwide and production facilities in Denmark Germany the UK the USA China and Portugal and presence in 80 countries HBK is a leading player in the test and measurement area. For further info please visit .
Required Experience:
IC
About Company
Dall’elettrificazione della mobilità allo sviluppo della produzione intelligente, vi accompagniamo lungo l’intero ciclo di vita del prodotto, condividendo la vostra visione di un mondo più pulito, più sano e più produttivo.