Customer Support Engineer Jobs in Brazil

Support Customers (Tier 2) in real time and provide professional technical responses Analyze Customer traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery (SQL) Work side by side with Customers providing insightful incident reports Communicate with glob...

Your mission is to be the first point of contact for our customers acting as a skilled problem solver and customer advocate. Because our Customer Support team forms a large part of the companys public profile all inquiries must be handled with the utmost competence ownership and empathy.As a Custome...

**Only applications submitted in English will be considered**Job DescriptionYour mission as a Spanish Specialist is to act as a customer support expert who delivers with accuracy and ownership. You will resolve complex issues for all customers while adapting seamlessly to evolving processes and expe...

Job Title: Account Manager & Customer Support Lead Contractor Fee: $2400$2800/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities...

In the Customer Support Team Lead role we define the job purpose through 3 pillars that are connected to Wise values:DELIVER (We get it done): Focus on execution results and operational excellence always with a disruptive improvement-focused mindset.Key Responsibilities: Product and Customer Knowled...

Your mission is to be the first point of contact for our customers acting as a skilled problem solver and customer advocate. Because our Customer Support team forms a large part of the companys public profile all inquiries must be handled with the utmost competence ownership and empathy.As a Custome...

Job Title: Customer Support Specialist (eCommerce) Contractor Fee: $2000 - $2500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportuniti...

Your mission is to be the first point of contact for our customers acting as a skilled problem solver and customer advocate. Because our Customer Support team forms a large part of the companys public profile all inquiries must be handled with the utmost competence ownership and empathy.As a Custome...

Explore conosco novos caminhos! O profissional nesta posição será responsável por:Dar suporte à área comercial de Customer Support: atendimento ao cliente follow up interno e externo interface com as áreas inerentes ao processo (Supply Chain Financeiro etc.).Gerir relatórios realizar consulta nos po...

We are looking for a highly analytical and customer-focused Team Lead to drive operational excellence within our customer support this role you will be instrumental in coaching agents to resolve complex cases optimizing daily workflows and leveraging data to hit key performance metrics without compr...

Provide 1st and 2nd level technical support for LIMS applications.Investigate troubleshoot and resolve incidents within agreed SLAs.Log track and manage tickets using IT Service Management tools (e.g. ServiceNow BMC Helix).Perform initial root cause analysis and escalate complex issues to appropriat...

We are looking for an Application Support Engineer to join our Technical Support team and help clients and internal teams troubleshoot complex technical issues identify root causes and continuously improve our systems and workflows. What you will do:Provide technical support to B2B clients using dxF...

P-1448This role is hybrid and requires at least 3x a week in our office based in São Paulo/SP.About the RoleDatabricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with astrong technical foundation in Apache Spark and a passion for customer engagement. This self...

The Desktop Support Engineer will have responsibility for:Providing day to day 1st and 2nd level support for both hardware and software related to End User Computing (including Hardware and Software support telephony land and mobile and printers)Serve as the point of contact for third-party applicat...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...

In the Customer Support Team Lead role we define the job purpose through 3 pillars that are connected to Wise values:DELIVER (We get it done) Focus on execution results and operational excellence always with a disruptive improvement-focused mindset.Key Responsibilities: Product and Customer Knowledg...

Job descriptionOverview of the position:As a member of our Customer Support team you play a pivotal role in our organisation by providing exceptional support to customers and preparing guests for their upcoming adventure. You will assist guests in planning and organising their trip liaising between...

Take Your Customer Service Career to the Next Level! Do you enjoy helping people and making every customer interaction a positive one Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences. Role Overview: As a Customer Specialist...

Take Your Customer Service Career to the Next Level! Do you enjoy helping people and making every customer interaction a positive one Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences. Role Overview: As a Customer Specialist...

Revolutionize Global Operations with Amazon OTSAt Amazons core lies our Operations team renowned for delivering excellence at unprecedented speed and scale. Every day our facilities process and deliver millions of products to customers across the globe. OTS - OpsTech Solutions serves as the backbone...