Hospitality General Manager Luxury Safari Company Botswana
Kendrick Recruitment is seeking an experienced and highly capable Hospitality General Manager for a luxury safari company based in Botswana.
This is a senior multi-site leadership role responsible for driving consistent high-quality guest experiences across multiple camps while ensuring operational excellence commercial efficiency and strong systems integration. The successful candidate will be a dynamic and adaptable operator who can balance strategic oversight with hands-on execution in a complex multi-location environment.
Package
Salary negotiable depending on experience
Live-in position
Opportunity to work within a leading luxury safari group
Exposure to multi-site high-end operational environments
Location: Botswana
Property Type: Luxury Safari Company
Key Responsibilities
Lead and elevate guest experience standards across all camps
Ensure consistent delivery of luxury hospitality brand standards
Oversee and support multi-site operational performance and coordination
Drive alignment of procurement supply chain and hospitality operations
Balance cost control quality and operational efficiency across all locations
Develop and implement scalable operational systems and processes
Improve consistency and efficiency through structured operational frameworks
Identify training needs and implement staff development programmes
Build local capability in line with regional operational requirements
Influence cross-functional teams across operations supply chain and commercial departments
Collaborate with senior stakeholders to ensure alignment across all functions
Requirements
Degree in Hospitality Management Business or Tourism or an equivalent qualification
Minimum of 10 years experience within luxury hospitality
At least 5 years experience in a senior or multi-site leadership role
Strong background in luxury safari or lodge operations
Experience in supply chain procurement or commercial operations advantageous
Proven ability to manage multi-site operations and complex environments
Strong systems-thinking and process implementation experience
Excellent leadership and people management skills
Strong attention to detail and commitment to guest experience excellence
Ability to work effectively in an adaptive and fast-paced environment
Ideal Candidate
Strong luxury hospitality background with hands-on operational experience
Experienced in managing multiple properties or camps
Commercially aware with strong operational insight
Able to implement structure systems and consistency across teams
Strong communicator with the ability to influence without direct authority
Passionate about delivering world-class guest experiences
Suitable candidates are invited to submit their CV references and profile photo for consideration.
Please note that due to the high volume of applications received only candidates who meet the minimum requirements will be contacted. If no feedback is received within 7 working days of application candidates should consider their application unsuccessful.