Concession Management Couple

Kendrick Recruitment

Job Location:

Maun - Botswana

Salary: Not Disclosed

Posted on: 13 days ago

Vacancies: 1 Vacancy

Job Summary

Concession Management Couple Luxury Safari Tour Operator Botswana

Kendrick Recruitment is currently seeking an experienced and dynamic Concession Management Couple for a luxury safari tour operator based in Botswana.

This senior leadership opportunity is ideal for a couple with extensive safari lodge management experience exceptional operational expertise and a passion for delivering outstanding guest experiences while overseeing multiple camps within a concession.

The successful candidates will be responsible for the overall management performance and strategic oversight of the concession and camps ensuring exceptional service standards financial accountability staff development and operational excellence.

Key Responsibilities

Oversee the day-to-day operations of the concession and associated camps

Ensure all operational requirements are managed in line with company standards

Drive exceptional guest experiences and maintain luxury hospitality standards

Manage and mentor camp management teams ensuring optimal performance and staff development

Oversee recruitment staffing structures and employee welfare initiatives

Implement and maintain HR policies procedures and performance management processes

Manage concession and camp budgets expenditure and financial performance

Monitor stock control procurement processes and camp administration

Plan and oversee preventative maintenance and capital improvement projects

Ensure compliance with health safety and environmental policies

Manage concession assets and company property effectively

Build and maintain relationships with local communities stakeholders and concession partners

Handle guest and agent feedback professionally and implement corrective actions where required

Support environmental sustainability initiatives and ensure compliance with company impact strategies

Host key agents journalists and VIP guests when required

Travel regularly between camps to monitor standards service delivery and operational performance

Requirements

Degree or Diploma in Hospitality Management Business Administration or a related field

Minimum of 10 years management experience within the hospitality industry

Extensive safari lodge or camp management experience is essential

Strong operational management background within luxury hospitality

Broad technical and maintenance knowledge

Financial management and budgeting experience

Proven leadership and people management skills

Strong understanding of staff development mentorship and performance management

Excellent communication and interpersonal skills

Strong analytical organisational and problem-solving abilities

High attention to detail and commitment to service excellence

Ability to work collaboratively with diverse teams and stakeholders

Guiding experience would be advantageous

Flexibility to travel extensively between remote camp locations

Package

Salary: Negotiable depending on experience

Live-in position

Location: Botswana

Suitable couples who meet the above requirements and are looking for an exciting leadership opportunity within the luxury safari industry are invited to submit their CVs for consideration.

Required Skills:

experience

Concession Management Couple Luxury Safari Tour Operator BotswanaKendrick Recruitment is currently seeking an experienced and dynamic Concession Management Couple for a luxury safari tour operator based in Botswana.This senior leadership opportunity is ideal for a couple with extensive safari lodg...