Customer Support Team Lead Jobs in Botswana
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Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
Service Support Team Leader (palapye)
Standard Bank Group
Palapye - Botswana
To manage and develop a team and all other available resources (people process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.Qualifications : Type of Qualification: First DegreeField of Study: Business CommerceExper...
