Boardwise

Your missionManage the entire post-sales lifecycle: onboarding adoption retention and expansionContinuously improve CS processes playbooks and toolingAct as primary point of contact for key accounts and build long-term customer relationshipsMonitor customer health scores and proactive

Your missionManage the entire post-sales lifecycle: onboarding adoption retention and expansionContinuously improve CS processes playbooks and toolingAct as primary point of contact for key accounts and build long-term customer relationshipsMonitor customer health scores and proactive

Your missionFirst point of contact for customer inquiriesClear friendly and structured communication with customersAnalysis and resolution of incoming customer support ticketsSupport with questions regarding software configurationIdentification of issues and collection of relevant tec

Your missionFirst point of contact for customer inquiriesClear friendly and structured communication with customersAnalysis and resolution of incoming customer support ticketsSupport with questions regarding software configurationIdentification of issues and collection of relevant tec

Your mission Content Production & WissensmanagementErstellung und Pflege von Video-Tutorials Screen Recordings Help-Center-Artikeln und Produkt-Guides mithilfe moderner KI-Tools zur automatisierten Dokumentation.Schnitt Upload und Strukturierung von Videos sowi

Your mission Content Production & WissensmanagementErstellung und Pflege von Video-Tutorials Screen Recordings Help-Center-Artikeln und Produkt-Guides mithilfe moderner KI-Tools zur automatisierten Dokumentation.Schnitt Upload und Strukturierung von Videos sowi

Your missionManage demo and customer environments ensuring smooth updates and configurationsHandle incoming support requests classify issues and provide basic troubleshootingSupport users with application configuration and testingEscalate complex issues to technical support ensuring a

Your missionManage demo and customer environments ensuring smooth updates and configurationsHandle incoming support requests classify issues and provide basic troubleshootingSupport users with application configuration and testingEscalate complex issues to technical support ensuring a

Your mission ContentProduction& WissensmanagementErstellung und Pflege von Video-Tutorials Screen Recordings Help-Center-Artikeln und Produkt-Guides mithilfe moderner KI-Tools wieScribeHowzur automatisierten Dokumentation.Schnitt Upload und Strukturierung von V

Your mission ContentProduction& WissensmanagementErstellung und Pflege von Video-Tutorials Screen Recordings Help-Center-Artikeln und Produkt-Guides mithilfe moderner KI-Tools wieScribeHowzur automatisierten Dokumentation.Schnitt Upload und Strukturierung von V