Transition Planning and Support Manager (IT Programmes) for NATO with security clearance

Plenty of organisations can build a service. Far fewer can land one safely. Thisrole sits at exactly that point: a multinational defence organisation is putting new ITcapability into live operation and it needs someone who makes sure each one arrives on timefully supportable and without nasty surprises.

You would help shape the organisations Service Transition strategy plans and policies andthen make them real across a portfolio of programmes and projects. That means guiding projectteams on transition planning and support reviewing proposals to make sure transition activityis actually in them rather than assumed and holding the timeline when delivery pressure startspushing against readiness.

What you would be doing

• Help create the Service Transition strategy plans and policies aligned to businessobjectives and to current industry practice.
• Give transition planning and support guidance to programmes and projects.
• Make sure transition activities are planned and executed on time.
• Review and update project proposals so transition planning and support is properlyincluded.
• Support the Senior Transition and Assurance Manager in developing strategies and templatesfor implementing and evaluating IT transition planning and support.
• Deputise for senior management when required.

What we are looking for

• A bachelors degree from a recognised university in a related discipline plus two years ofrelevant experience or in place of the degree at least six years of extensive andprogressive experience in this kind of work.
• At least two years in Service Management in a medium-to-large organisation.
• Extensive experience of Service Transition Management ideally across more than oneindustry.
• A track record of advising on service management and service improvement techniques acrossdifferent functions and processes.
• The ability to manage your time and keep quality high when the pressure is on.

The work is full time on site at Braine-lAlleud Belgium from late September to the end ofDecember 2026.