Technical Consultant, Cardiac Rhythm Management

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

CRM (Cardiac Rhythm Management) is where it all started in Medtronic. We are designing producing selling and servicing implants and technologies for cardiac rhythm disorders as well as heart failure. Examples are implantable monitors/loop recorders pacemakers cardiac defibrillators and telecardiology equipment. Two teams are working closely together to promote CRM products: The Account Manager Team and the Technical Consultant Team. Both work in close collaboration to serve our customers and drive sales including fixed assets and consignment stock management in hospitals. According to daily planning the Technical Consultant (TC) provides field support during implantation follow up and troubleshooting of CRM devices serving doctors and patients to optimize treatment. The TC develops in-depth knowledge of our available and upcoming technology and will also organize product presentations to train colleagues and hospital personnel to promote field product knowledge.

As a Technical Consultant within the Cardiac Rhythm Management (CRM) unit you maintain and develop business with all customers in Antwerp Limburg and Flemish the field of Relationship Management it will be your task to build strong and lasting relationships with cardiologists and other hospital staff. We expect you to be the clinical/technical go-to person for Medtronic CRM products and drive Medtronics product loyalty by demonstrating the value of our solutions to hospitals. You will be reporting to the Technical Consultant Manager and are expected to travel regularly.

Responsibilities may include the following and other duties may be assigned:

• Daily collaboration with Cardiac Rhythm Management (CRM) field team (Account Managers Clinical Specialists CRM Marketing etc.) following the agreed strategy.
• Providing daily technical support on implantable products and technologies according to predefined planning fixed assets and hospital inventory management.
• Troubleshooting and problem-solving CRM clinical cases and device behavior both in and outside operation rooms.
• Work together with the accounts managers on discovering and driving commercial opportunities.
• Continuous training to keep product knowledge up to date and introduction of new products.
• Defining and fulfilling the training needs of customers developing and deliver educational pathways.
• Showing interest in patient and physicians needs to propose Medtronic solutions.
• Collaborate with Sales Representatives and Business Ops. on inventory management.

Required Knowledge and Experience:

• Bachelors or Masters degree ideally in biomedical engineering or technical nursing.
• Min. 3 years experience in a similar role ideally in MedTech or cardiology.
• Fluent in Dutch and English (written and oral). Fluency in French is considered a plus.
• Developed interpersonal relationship-building skills and teaching skills.
• Ability to grasp complex/detailed product knowledge and to be able to communicate this information to customers and patients.
• Flexible hours are provided and required and domestic travel up to 90%.

We value candidates with a passion for people electronics and medical technology.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 53920.00 EUR- 80880.00 EUR