Senior Account Manager

Your role

Client Management (New & Existing)

• Target & Attract: Actively pursue new customers globally while building and maintaining relationships to drive business for DLR data centers.
• Revenue Growth: Attract additional business from existing customers and protect current revenue streams.
• Relationship Building: Create and nurture relationships with customers ensuring consistent engagement and support across geographies and functions.

Sales Process Management

• End-to-End Sales: Oversee the entire sales process from lead generation to closing deals ensuring accurate and updated sales data in .
• Negotiations: Handle commercial and contract negotiations within predefined guidelines covering aspects like SLAs pricing and liabilities

Proactive Revenue Management

• Account Development: Deepen relationships with key decision-makers to retain and expand revenues aligned with customer business strategies.
• Account Planning: Develop and execute annual account plans conduct regular business reviews and proactively manage the revenue base.
• Sales Collaboration: Work closely with global and regional teams to achieve targets and ensure smooth execution of sales initiatives.

New Business Development

• Lead Generation: Focus on generating new bookings through proactive outreach and participation in industry events. o Lead-to-Contract Management: Oversee the process from lead generation to final contract agreement ensuring a thorough and strategic approach.

What youll need

• Educated to Bachelors/Masters Level
• 2 (Masters) or 5 (Bachelors) years sales experience
• Winning large complex international deals as well as SME type of deals
• Working with fast growing start-ups & headquartered organizations.
• Experience in International IT / data center / telco / network industry.
• Excellent organizational financial communication and time management skills
• Fluent in English both in writing and verbally.
  

Soft-Skills

• Negotiation skills (creative in solutions but protect companys interest)
• Stakeholder Management
• Collaborative personality (work with colleagues in 11 countries HQ)
• Outstanding communication skills written verbal and interpersonal.
• Great story-telling skills; crafting the right messages for disparate audiences providing & listening for clarity.
• Ability and willingness to travel
• Travels with an average of 2.5 days per week (sometimes 1-2 weeks from home)
• Experience of selling globally