Segment Manager Medical Devices Benelux

Reporting to the Business Assurance Director Benelux the Segment Manager Medical Devices is responsible for the strategy growth profitability and overall development of the Medical Devices business across Belgium and the Netherlands. Acting as the business owner and market-facing leader this role connects Commercial Operations Audit Delivery and the global SGS Medical Devices network to drive sustainable growth and operational excellence.

Key Responsibilities

• Define and execute the Benelux Medical Devices strategy and growth roadmap.
• Own the segment P&L including revenue margin forecasting and business performance.
• Identify and develop market opportunities across MDR IVDR ISO 13485 MDSAP UKCA and related services.
• Drive business growth through strategic account management customer acquisition and market development initiatives.
• Develop customer value propositions service offerings and commercial strategies.
• Act as the senior point of contact for key customers and industry stakeholders.
• Collaborate with SGS Notified Bodies technical experts and global teams to ensure access to the required capabilities and expertise.
• Translate commercial forecasts into resource and capacity planning requirements.
• Lead performance reviews and continuous improvement initiatives across the Benelux region.

Collaboration

The Segment Manager works closely with:

• Commercial & Market Development to drive market growth and sales excellence.
• Audit & Service Delivery to ensure capacity planning and operational delivery.
• Technical Management and NB 1639 to maintain technical governance compliance and certification integrity.

Success Measures

• Revenue growth and market share expansion.
• Segment profitability and margin performance.
• New business development and strategic account growth.
• Customer satisfaction retention and service quality.
• Forecast accuracy and delivery predictability.
• Adequate capability and capacity coverage.
• Portfolio expansion and cross-selling success.

In summary: this role is the strategic and commercial leader responsible for strengthening SGSs Medical Devices business across Benelux ensuring profitable growth strong customer relationships and effective collaboration between commercial operational and technical teams.

Qualifications :

The successful candidate is an experienced Medical Devices business leader who combines strong Medical Devices industry credibility and regulatory understanding with commercial judgement customer leadership and P&L accountability.

Experience

• 10 years of relevant experience.
• Sufficient understanding of MDR IVDR ISO 13485 and the conformity-assessment ecosystem to engage credibly with customers and technical stakeholders. Deeper technical or regulatory expertise is an advantage not a prerequisite.
• Proven experience in segment business-unit commercial or P&L leadership.
• Track record of developing markets strategic accounts and complex B2B technical-service propositions.
• Experience working across countries and with global technical or regulatory networks is strongly preferred.

Competencies

• Strategic business and segment leadership
• Medical Devices regulatory credibility
• Commercial development and customer leadership
• P&L and performance management
• Market intelligence and strategic prioritisation
• Cross-functional and matrix leadership
• Decision making in a regulated environment
• Stakeholder management and influencing

Reporting Line

Reports to:                  Business Assurance Director Benelux

Key stakeholders:       Head of Commercial & Market Development Head of Audit Delivery Head of Service Delivery Technical Management NB 1639 / MDTLO Global Medical Devices leadership Finance and key customers.

The Segment Manager Medical Devices owns the performance and development of the Benelux Medical Devices business ensuring market opportunity customer needs technical capability and operational delivery are converted into sustainable and profitable growth.

Additional Information :

If this role aligns with your experience and ambitions I encourage you to submit your application through our online recruitment platform. Should you have any questions please feel free to reach out to me at  I would be delighted to connect with you and tell you more about the opportunity the team and SGS

Remote Work :

No

Employment Type :

Full-time