Project Manager (AI training)

About Cronos Europa

Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies delivering missioncritical solutions that shape Europes digital future. As part of the Cronos Group one of the most innovative and fastestgrowing tech ecosystems in Europe we benefit from a vast pool of expertise and cuttingedge capabilities. With over 1000 specialists across Belgium Luxembourg and the Netherlands we combine deep institutional knowledge with strong engineering excellence to support longterm highimpact EU programmes requiring reliability scalability and innovation.

About the job

Cronos Europa is looking for a Project Manager (AI training) with a strong focus on Change Management Communication and Training to support strategic Artificial Intelligence (AI) and Information Management initiatives within a major European Institution.

In this role you will contribute to the successful adoption of innovative digital solutions by designing and delivering communication training and user engagement activities. You will work closely with business stakeholders project teams and end users to ensure effective knowledge transfer increased user adoption and smooth organizational change. Based on the requirements of the technical specifications the mission focuses on supporting AI-related initiatives and end-user adoption programmes.

Key responsibilities

• Design and deliver engaging training sessions for internal staff and external stakeholders.
• Develop and implement effective training strategies aligned with business and project objectives.
• Create training modules user guides learning materials and adoption content.
• Provide mentoring coaching and user support to facilitate successful adoption of new tools and processes.
• Collect analyse and follow up on user feedback and improvement opportunities.
• Support the creation organization and maintenance of Knowledge Base repositories and Knowledge Articles.
• Develop communication and change management strategies to promote awareness engagement and adoption.
• Produce high-quality communication materials including presentations FAQs newsletters intranet content and awareness campaigns.
• Collaborate with project teams and stakeholders to ensure alignment between business needs and change initiatives.
• Provide support to additional Information Management and digital transformation projects when required.
• Monitor adoption metrics and contribute to continuous improvement initiatives.
• Participate in workshops meetings and stakeholder engagement activities.

Profile requirements

• Bachelors or Masters degree in Information Technology Business Administration Communication Organizational Change Management Education or a related field.
• Minimum 3 years of relevant professional experience in project management change management training delivery or user adoption programmes.
• Experience supporting digital transformation or information management projects.
• Experience working within European Institutions or public sector environments is considered a strong asset.
• Proven experience in developing and delivering training programmes.
• Strong knowledge of change management methodologies and user adoption strategies.
• Experience creating learning materials training documentation and knowledge management content.
• Familiarity with Knowledge Base management and content governance practices.
• Ability to design and execute communication plans targeting diverse stakeholder groups.
• Understanding of Artificial Intelligence technologies and their organizational impact is an asset.
• Strong proficiency with Microsoft 365 collaboration and productivity tools.
• Excellent presentation and facilitation skills.
• Strong communication and stakeholder management capabilities.
• Excellent writing and content creation skills.
• Ability to simplify complex topics for non-technical audiences.
• Proactive organized and solution-oriented mindset.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as within multicultural and international teams.
• Strong interpersonal skills with a customer-focused approach.
• Excellent command of English both written and spoken.
• Knowledge of French and/or other EU languages is considered an advantage.

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies dont wait anymore and join Cronos Europa!