Program Manager

About the role

At  Securitas Technology we are looking for an experienced and strategic Program Manager to lead and oversee large-scale security and technology programs across Belgium.

In this position you will manage a portfolio of complex projects with budgets exceeding 10M while leading a multidisciplinary team of Project Managers Project Leaders engineers subcontractors and operational stakeholders.

You will play a key role in ensuring operational excellence customer satisfaction financial performance governance and people management across multiple programs and technologies.

This role requires a strong leader with extensive project management experience excellent stakeholder management capabilities and the ability to drive teams processes and customer relationships in a fast-paced and evolving environment.

Key Responsibilities

Program & Project Leadership

* Lead and oversee multiple strategic projects and programs simultaneously
* Ensure successful delivery within scope planning budget quality and safety requirements
* Manage complex programs with budgets exceeding 10M
* Define and monitor project governance KPIs reporting structures and operational priorities
* Drive risk management escalation management and decision-making processes
* Ensure proper project execution methodologies are applied across all projects
* Oversee project planning resource allocation and operational coordination
* Guarantee high-quality project handovers and operational readiness documentation (ORA)

People Management

* Lead coach and develop a team of approximately 10 Project Managers / Project Leaders and operational contributors
* Support team development performance management mentoring and succession planning
* Foster collaboration accountability ownership and continuous improvement within the team
* Ensure workload balancing and operational efficiency across the department
* Act as an escalation point and provide guidance on complex customer or operational situations

Customer & Stakeholder Management

* Build and maintain strong relationships with key customers and strategic stakeholders
* Act as executive SPOC for critical customer programs and escalations
* Lead internal and external steering committees (SteerCo)
* Coordinate with Sales Pre-Sales Engineering Operations and external partners
* Ensure high customer satisfaction and long-term partnership development

Financial & Operational Management

* Monitor program P&L forecasting profitability invoicing and financial performance
* Validate and challenge supplier and subcontractor costs
* Manage subcontractor and supplier relationships
* Ensure governance compliance quality standards and information security requirements
* Identify business growth up-selling and cross-selling opportunities

Process & Continuous Improvement

* Drive optimization and standardization of internal project management processes
* Contribute to operational excellence initiatives and organizational improvements
* Ensure adherence to ISO9001 ISO27001 safety and governance standards

Qualifications :

Your Profile

Experience & Education

* Minimum 12 years of experience in Project or Program Management
* Proven experience managing large and complex programs
* Experience in people management and team leadership is mandatory
* Bachelors or Masters degree in Engineering ICT Telecommunications Electronics or equivalent experience

Certifications & Technical Knowledge

* PRINCE2 Practitioner PMI or equivalent certification required
* ITIL certification or strong knowledge is an asset
* Intermediate knowledge of ISO27001 and governance standards
* Experience within ICT physical security or technology-driven environments
* Strong understanding of operational and financial project management

Languages

* Fluent in Dutch French and English

Soft Skills

* Strong leadership and communication skills
* Strategic and solution-oriented mindset
* Excellent stakeholder management capabilities
* Strong organizational and decision-making skills
* Commercially minded and customer-oriented
* Autonomous resilient and able to manage high-pressure environments
* Strong coaching and mentoring abilities

Aanvullende informatie :

* A challenging role within an international technology and security environment
* Exposure to large-scale and innovative projects
* A dynamic and collaborative working environment
* Career development opportunities
* Competitive salary package including extra-legal benefits
* Company car fuel/charging card insurance package meal vouchers and flexible working possibilities

Interested

Would you like to be part of a fast-growing and innovative technology environment
Apply now and join a team shaping the future of security technology.

We help make your world a safer place. Wij hechten veel belang aan onze waarden: integriteit hulpvaardigheid en waakzaamheid. Bij Securitas zetten we diversiteit voorop. Wij moedigen iedereen aan te solliciteren ongeacht je afkomst leeftijd gender of culturele en religieuze achtergrond. 

Ons doel is om de wereld een veiligere plek te maken door onze klanten verschillende diensten aan te bieden zoals permanente bewaking technologische oplossingen of training. 

Remote Work :

No

Employment Type :

Full-time