Operations Assistant — Change Management and Reporting for NATO with security clearance

Engineering teams run on the things nobody sees: the change paperwork that getsfiled on time the mailbox where nothing goes unanswered the portal that actually holds thecurrent version. A multinational defence organisation is looking for the person who owns all ofthat for a security engineering team.

What you would be doing

• Following vendor releases then downloading packaging and archiving them with the guidesrelease notes and change logs that belong beside them.
• Raising internal change requests and carrying the approval and compliance paperwork throughto the end.
• Running the teams shared mailbox: tracking what is open chasing the engineer who has notreplied sending the reminder and keeping the closure status visible.
• Keeping the teams web portal current replacing superseded material publishing newreleases and checking a package is complete before it goes up.
• Making sure the lab reflects the approved versions and the configuration the engineers askedfor and tracking where lab and production have drifted apart.
• Following changes after they land: the post-change report the analysis in Excel and ashort structured summary that tells the engineers what to correct.
• Writing down procedures and workflows taking minutes tracking actions and keeping thedocumentation repository in a state where the next person can find things.
• General support around the team: spreadsheets and reporting inputs onboarding newcomersvisitor logistics and room bookings.

What you would bring

• Several years working inside a document management system and the same again withSharePoint content.
• Confident daily use of Office and Acrobat with real depth in Outlook shared calendarstasks and the discipline that goes with them.
• Statistical work in Excel: filtering grouping and reading a trend rather than a row.
• Organisation and follow-up as a habit an eye for detail in documents and the tact to chasea busy engineer without friction.
• Proactive communication across technical and non-technical people alike.
• Nice to have: familiarity with allied procedures and forms a grounding in cyber securityconcepts project management exposure and certifications such as TOGAF ArchiMate or ITIL.

Extensions are offered where the work goes well. Applications are reviewed as theyarrive.