Multi-Lingual Customer Experience & Operations Specialist

Locations Available (Relocation Supported):

• Spain (Barcelona)
• Portugal (Lisbon Porto)
• Greece (Athens)
• Bulgaria (Sofia)
• Malta

About the Opportunity

At Horizonia we partner with global tech leaders and top-tier service providers to build world-class multilingual teams across Europe. We are currently recruiting entry-level and experienced professionals for multiple open projects across three core operational tracks:

1. Customer Support Specialist (Entry Level): Assist international users with inquiries account management and service troubleshooting via chat email and phone.
2. Content Safety & Moderation Analyst (Entry Level): Review digital media and user-generated content to maintain platform safety quality and community standards.
3. B2B / B2C Sales Representative (1 Year Experience Required): Engage with business clients or prospective leads to present tailored digital solutions and drive revenue growth.

Language & Eligibility Requirements:

• Language Mastery: Native or Bilingual (C1/C2 level) in ONE of the following languages:
  • German
  • Dutch
  • French
• English Proficiency: Advanced working knowledge (B2/C1) for internal tools training and team communication.
• Work Authorization: EU/EEA Citizenship or a valid unrestricted Work Permit for the destination country (Visa sponsorship is not available).
• Experience Level:
  • Customer Support & Content Moderation: Open to entry-level profiles willing to relocate.
  • Sales Roles: Minimum 1 year of prior professional experience in Sales or Business Development.

Relocation Support & Benefits

Ready to start your international career We provide comprehensive relocation assistance to make your move seamless:

• Travel Assistance: Covered flight ticket to your destination city.
• Accommodation: Temporary hotel stay / corporate housing upon arrival.
• Administrative Support: On-the-ground help with local registration (tax numbers health registration social security and bank account setup).
• Competitive Compensation: Local base salary plus performance bonuses (for Sales roles).
• Paid Onboarding: Industry-standard training and continuous professional development.
• Additional Perks: Health insurance team activities and local language classes.

How to Apply

Submit your CV in English through this portal! Our talent acquisition team will review your profile and contact you to match your language skills location preference and background with our active projects.