Jobstudent Helpdesk (AUGUST SEPTEMBER)
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Job Summary
Are you an student who enjoys helping people and wants to gain practical experience Then we are looking for you!
For our support department we are looking for a motivated IT student to temporarily strengthen our team during the summer months of August and/or September.
What will you do
As an Helpdesk Student you will be one of the first points of contact for our customers. Your responsibilities will include:
Creating support tickets based on incoming customer emails
Answering customer calls using a predefined script
Registering customer questions accurately and forwarding them to the right team members
Providing friendly and professional first-line support to our customers
Who are we looking for
You are currently pursuing a Bachelors degree in an IT-related field (such as Applied Computer Science System and Network Administration Software Development )
You are fluent in English both spoken and written
Any additional language skills are a strong advantage
You have strong communication skills and enjoy helping people
You work accurately and independently
You have a customer-oriented mindset
You are available during the summer months (August and/or September)
Practical information
Location: Interleuvenlaan 10
A bus stop is located nearby making the office easily accessible by public transport.
Flexible start time: you can choose your preferred starting time between 7:30 AM and 9:30 AM. Once you have chosen your start time we ask you to keep this schedule consistent.
What do we offer
A fun student job in a professional IT environment
The opportunity to gain hands-on experience in a helpdesk role
A friendly working atmosphere with plenty of opportunities to learn
A great way to earn some extra money during your summer break
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About Company
Camco Technologies is the leading technology company in innovative terminal automation solutions and services. Since 1999, our systems empower marine and railway terminal operators to increase their performance and safety while reducing operating costs. Already 200+ terminal operators ... View more
