Functional Analyst – Healthcare & Business Process Analysis JP054465

Location: Brussels (Hybrid minimum 2 days/week on-site)
Language Requirements: Dutch French and English (professional level)
Methodology: Agile / Scrum

We are seeking an experienced Functional Analyst to support the analysis and optimization of business processes within a large healthcare and social security environment. The role focuses on understanding current and future business processes facilitating workshops gathering requirements and producing high-quality functional documentation that enables successful solution implementation.

• Analyze and document current and future business processes.
• Organize and facilitate workshops interviews and stakeholder meetings.
• Gather structure and validate business requirements.
• Create functional documentation use cases user stories process models and specifications.
• Model business processes using BPMN and UML.
• Ensure implemented solutions align with agreed business requirements.
• Collaborate closely with business stakeholders project teams and development teams.
• Support testing activities and validate delivered solutions.
• Assess cross-functional impacts of business and process changes.

• Extensive experience as a Functional Analyst in complex IT projects.
• Strong knowledge of Agile/Scrum methodologies.
• Experience with BPMN process modeling.
• Knowledge of UML Use Cases User Stories and functional specifications.
• Experience supporting testing and validation activities.
• Excellent workshop facilitation and stakeholder management skills.
• Strong analytical communication and documentation abilities.
• Ability to translate business needs into practical functional solutions.

• Strong communication and facilitation skills.
• Analytical and critical thinking mindset.
• Ability to conceptualize and simplify complex processes.
• Cross-functional and strategic thinking.
• Collaborative structured and detail-oriented approach.

• Hybrid work model with a minimum of 2 days per week on-site in Brussels.
• Flexible working environment within a large public-sector digital transformation program.
• Long-term assignment with strong stakeholder interaction and societal impact.