Front Office Internship Sheraton Brussels Airport
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Monthly Salary:
Posted:
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Job Summary
The Front Desk Trainee will check-in and checkout international guests in accordance with Marriott standards. He/she will inform and orient the guests during their stay to ensure their satisfaction. He/she will also be responsible for the administrative follow-up of the Front Office department.
MAIN DUTIES AND RESPONSIBILITIES- Provide a fast efficient courteous and personalized check-in/check-out
- Greet and direct guest
- Know how to recognize regular and elite guest
- Respond to all guest requests according to standards and manage guest complaints
- Adhere to Marriotts accommodation policy and standards
- Correctly bill and collect various forms of payment
- Maintain an up-to-date guest file
- Maintain good communication and relations with the different departments
- Ensure a professional appearance at all times
- Know and apply the hotels security measures and procedures in case of fire alarm or evacuation.
This list is subject to change
SKILLS AND ABILITIES
- Languages: English (French and Dutch are a plus)
- Physical and stress resistance
- Good communication and social skills.
BENEFITS
The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values which are open to the whole world in order to develop an international professional career.
During your internship period you will be entitled to:
- An allowance of 750 /month (overseas students) and 350 /month (Belgian students)
- Uniform foreseen and laundered by the hotel
- Free meals in the canteen during working hours
- Free transportation by use of the public transport between residence in Belgium and the hotel
- Free access to the hotels fitness room
- Discount rate in the hotels of the Marriott International group.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Intern
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
