Deputy Head (Workspace Management and Business Continuity)
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Job Summary
1. SUMMARY
Workspace Management and Business Continuity (WMBC) ensures business continuity drives strategic workspace transformation and delivers support services to maintain a dynamic future ready NATO HQ aligned with evolving priorities. WMBCs ambition is to deliver one of the worlds most smart resilient and flexible HQs by 2030 guided by the pillars of Coherence Resilience and Wellbeing.
The incumbent is responsible for translating strategy into governed delivery by driving prioritisation integrated planning portfolio oversight decision preparation and follow through to ensure that WMBCs internal surge capacity is deployed to the most critical deliverables and key projects are delivered on time within budget and to the required qualitywithout compromising daily HQ operations. They will serve as acting Head of WMBC in the Heads absence.
2. QUALIFICATIONS AND EXPERIENCE
The incumbent must:
possess a university degree in Architecture Engineering (civil/structural/mechanical/electrical) or a closely related discipline involving facilities workspace or infrastructure delivery;
have at least 8 years of relevant experience including at least 5 years in management roles;
have experience in delivery of multi-year programmes and portfolios in complex operational environments in an engineering or facilities management related programme of work;
have experience with programme and project management including relevant certification (e.g. PMP Prince2 MSP); and
possess the following minimum levels of NATOs official languages (English/French) V (Advanced) in one; and III (Intermediate) in the other.
The following would be considered an advantage:
experience in business continuity management and operational resilience including exercise planning and continual improvement actions;
professional experience in an international environment with complex governance formal processes and high-accountability delivery; and
experience with transformation delivery demonstrating commercial acumen supplier and contract performance oversight.
3. MAIN ACCOUNTABILITIES
Planning and Execution: Maintain an integrated programmatic overview of WMBCs portfolio and prioritised daily operation to consolidate milestones dependencies operational impacts risks constraints and delivery status across WMBC. Establish and enforce governance and controls (business cases stage gates change control integrated master plans RAID assurance/decision logs) to ensure compliance with NATO regulations standards and best practice.
Project Management: Manage resources across projects and operations. Identify project delivery risks and recommend solutions. Plan and execute surge capacity for critical projects and essential daily operations to ensure timelines budget and quality are not compromised when necessary.
Stakeholder Management: Provide briefs on planning prioritisation and scenario analysis to support leadership decision-making. Coordinate with key stakeholders in enabling services to ensure key tasks are delivered in a timely manner.
Perform any other related duty as assigned.
4. INTERRELATIONSHIPS
Reporting line: The incumbent reports to the Head of Workspace Management and Business Continuity.
Interactions: They work closely with WMBC management staff as well as IS entities throughout HQ to ensure efficiency in workspace and business continuity initiatives.
Direct reports: N/A
Indirect reports: N/A
5. COMPETENCIES
The incumbent must demonstrate:
Achievement: creates own measures of excellence and improves performance.
Change Leadership: personally leads change.
Conceptual Thinking: clarifies complex data or situations.
Developing Others: gives feedback to encourage long-term development.
Impact and Influence: uses indirect influence.
Initiative: plans and acts up to a year ahead.
Leadership: positions self as the leader.
Organizational Awareness: understands organisational climate and culture.
Self-Control: manages stress effectively.
6. CONTRACT
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years during which the incumbent may apply for conversion to an indefinite duration contract.
Contract clause applicable:
In accordance with the contract policy this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisations need to carry out its tasks as mandated by the Nations in a changing environment for example by maintaining the flexibility necessary to shape the Organisations skills profile and to ensure appropriate international diversity.
The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract which may be renewed for a further period of up to 3 years. However according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract.
If the successful applicant is seconded from the national administration of one of NATOs member States a 3-year definite duration contract will be offered which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member must be submitted using e-recruitment system as applicable:
For NATO civilian staff members only: please apply via the internal recruitment portal (link);
For all other applications: you apply to any position we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.
Do you have questions on the application process in the system and not sure how to proceed Click here for a video containing the information you need to successfully submit your application on time.
When submitting your application please ensure that your Taleo Candidate Profile is updated and that your CV is correctly uploaded in the Taleo attachments section.
More information about the recruitment process and conditions of employment can be found at our website ( will be subject to receipt of asecurity clearance(provided by the national Authorities of the selected candidate) approval of the candidatesmedical fileby the NATO Medical Adviser verification of your study(ies) and work experience and the successful completion of theaccreditationand notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared in whole or in part by means of reference documents without proper quotes (plagiarism) or any tools available on internet including but not limited to translation facilities or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared in whole or in part by means of such tools will be rejected without further consideration and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion and strives to provide equal access to employment advancement and retention independent of gender age nationality ethnic origin religion or belief cultural background sexual orientation and disability. NATO welcomes applications of nationals from all member Nations and strongly encourages women to apply.
NATO is committed to fostering an inclusive and accessible working environment where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation please inform us during your selection process.
Candidates will be required to provide documented medical evidence to support their request for accommodation.
Building Integrity is a key element of NATOs core tasks. As an employer NATO values commitment to the principles of integrity transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature albeit at the same or a lower grade provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading Allowances etc.) please visit ourwebsite. Detailed data is available under the Salary and Benefits tab.
NATO does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. For more info please click here.
