Helpdesk Jobs in Ar Rifaa
Helpdesk Jobs in Ar Rifaa
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0 - 0 years 
Not Disclosed
Help grow the business internationally by executing targeted outreach. Understand the customer’s needs to drive revenue through the purchase cycle. Gain expertise in the company product and its benefit to customers. Develop and strong relationships with stakeholders in th More...
Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...
Previous insurance or financial services experience is a plus Excellent PC skills Intermediate skills in Microsoft Word Excellent verbal and written communication skills Excellent customer service skills Attention to detail
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