Service Desk Coordinator

247Hire

Job Location:

Vienna - Austria

Monthly Salary: $ 25 - 32

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Multiple locations
Hybrid
Hourly salary: $25 - $32

Job Description

Key Responsibilities:

Respond to inbound calls daily to provide technical support/troubleshooting
Provide support via web queues outbound interactions and emails
Leverage resources to resolve technical issues timely
Use PC applications (e.g. word processing spreadsheet database etc.) to document maintain and report functions/activities
Escalate requests outside of your scope when necessary
Attend weekly staff/mentor meetings
Remain cognizant of adherence to help promote business unit success
Adhere to ETS Navy Federal practices policies and procedures
Perform other related duties as assigned or appropriate

Required Experience:

Multiple locationsHybridHourly salary: $25 - $32Job DescriptionKey Responsibilities: Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues outbound interactions and emails Leverage resources to resolve technical issues timely Use PC applications (...