Staff Supervisor

Looking to grow your professional skills and experience within Busways take the leap and apply today to start your journey as a Staff Supervisor at ourGrafton Depot.

Busways customer commitment is to provide a service that makes customers feel safe welcome comfortable and impressed every time they travel with us. We believe that every single person in our team contributes in some way to the journey experience for our customers no matter how indirectly - what you will do in this role will have some impact down the line to the customer.

Assist theDepotManager with theday to dayoperations of the depot by supporting drivers in all non-dispatch issuesconductinginvestigationsand providing administrative support to the depot.

• Be the main point of contact for drivers for all non-dispatch issues.
• Assist Depot Manager with theOperations leave register.
• Assist in building and maintaining master roster build future weekly driver rosters
• Ensure Licence compliance in HIVE and follow up outstanding staff.
• Ensure driver leave level is adhered to.
• Oversee and action driver occurrence records.
• Investigates and assists Customer Service team.
• Distribute non electronic driver payslips.
• Assist the Manager with Charters when required if applicable for your depot. Assist the Manager andin responding to Major incidents.
• Conduct drug and alcohol testing and/or tasks as required.
• Reconciliation for banking/petty cash/driver floats for relevant depots still selling cash tickets.
• Coach drivers and help develop their performance offering feedback and demonstrate the desired skills and expected work ethic.
• Educatedrivers on the way we do things and why we do them i.e. The Busways Way
• Perform ad-hoc tasks and other duties as directed.

Busways is the largest Australian-owned bus operator and the most experienced Australian bus specialist delivering high-performing transport services since 1942. As the first choice for real1world solutions we provide public bus services on behalf of state governments. Our team of 2800 operates 1350 buses and 53 million journeys annually.

We invite you to consider Busways as your Employer of choice through this opportunity. Join an organisation who supports an inclusive and safe team focused environment where you can expect to work alongside leaders and colleagues with diverse skills and knowledge to share contributing towards the creation of a meaningful employment experience. We value recognise and appreciate that our employees are the driving force behind our success allowing us to thrive.

We offer our employees the chance to develop evolve and take on additional duties throughout their time with us providing possibilities to progress their career over time. We encourage our employees to follow their passion for growth within the organisation supporting advancement throughout the journey they choose to share with us.

• Demonstrated Operations knowledge including service delivery rostering incident management performance management employee relations complaint handling work health and safetyinclusion and diversity.
• Demonstrated problem-solving skills the capacity to successfully deliver high quality outcomes and meet deadlines.
• Excellent communication skills and the ability to build and maintain successful relationships.
• Strong attention to detail organisational and time-management skills
• Leadership capability experience and demonstrated capacity to coach others. Creative thinker and proactive problem solver
• Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters.
• Must be an Australian Citizen Permanent Resident or have working rights in Australia
• Current Australian drivers licence issued by the relevant State.

If you believe this is the perfect role for you please apply by submitting a resume and a cover letter that specifically addresses your suitability to the role Individual applications will be processed as soon as they are received. Applications can be submitted by clicking Apply Now

For any queries about the role please contact the recruitment team on the above email address or give us a call onor email us at

Busways is committed to being an Equal Opportunity Employer with a workforce that reflects the diversity of the communities we serve. We encourage applications from all individuals including Aboriginal and Torres Strait Islander peoples and those from diverse social cultural and gender backgrounds.

No agency applications please.