Salesforce Platform Manager

Join Aspect in a key leadership role driving the future of our Salesforce ecosystem and digital transformation strategy.

As Salesforce Platform Manager youll own the strategic direction optimisation and governance of Salesforce as a core enterprise platform across customer engagement service delivery fundraising and philanthropy.

This is an opportunity to step into a high-impact role where youll shape platform capability influence enterprise-wide transformation and lead a growing Salesforce function across both onshore and offshore teams.

What youll be doing

• Own the Salesforce platform roadmap and future direction aligned to organisational strategy
• Drive continuous improvement simplification and optimisation across the platform
• Lead architecture governance integration and best practice decisions
• Oversee multiple projects and workstreams ensuring scalable and cost-effective delivery
• Partner with senior stakeholders to translate business needs into practical solutions
• Lead and develop a high-performing Salesforce team across local and offshore resources
• Ensure Salesforce remains the primary system of record for customer data
• Review and improve existing platform decisions processes and implementations

This is a full time permanent role. The annual salary ranges from $150k to $167k inclusive of superannuation and is dependent on qualifications and experience.

To find out more click here to view the Position Profile.

Qualifications :

About you:

Youre a strategic and commercially minded Salesforce leader who thrives in complex or evolving environments. You bring strong stakeholder management capability a solutions-focused mindset and the ability to balance technical excellence with business outcomes.

You will have:

• Extensive Salesforce experience within complex or scaling environments
• A background in Salesforce Architecture Consulting or Business Analysis
• Strong knowledge of the Salesforce ecosystem including Service Cloud and NFP Cloud
• Experience leading teams across onshore and offshore delivery models
• Proven ability to manage multiple projects and priorities simultaneously
• Excellent communication and stakeholder engagement skills
• A structured process-driven approach with the ability to bring clarity to ambiguity

Additional Information :

Why join Aspect

At Aspect technology plays a critical role in improving outcomes for autistic people and the communities we support. Youll join a purpose-driven organisation where your work will directly contribute to meaningful impact at scale. We offer:

• Hybrid working arrangements
• Purpose-led values-driven culture
• Supportive and collaborative leadership environment
• Opportunity to shape enterprise-wide digital transformation

To apply: To apply click the Im Interested button and submit your application; a cover letter is optional. Applications should be received by 10th June 2026.

Aspect reserves the right to interview and appoint at any stage during the recruitment process.. 

Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander Peoples neurodivergent people people with a disability the LGBTQIA community and people from culturally and linguistically diverse backgrounds to apply. We have a range of universal strategies to meet the needs of different people in our hiring processes and are happy to individualise these.

Learn more about us:  

Remote Work :

No

Employment Type :

Full-time