ReceptionistFacilities Support

Working with JLLs new client in Melbourne as a Receptionist you will play a key role as the first point of contact for all incoming calls employees and visitors. This position ensures every interaction is seamless welcoming and professional representing both JLL and our client with excellence. Youll be at the heart of the workplace experience managing everything from reception duties and meeting room coordination to vendor relationships and facility communications. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and in this role youll contribute to creating an environment where everyone feels supported and can do their best work. What sets JLL apart is our culture of collaboration locally and across the globe and as a Receptionist youll be an ambassador of that collaborative spirit every day.

An overview of the role:

• Provide high standards of service delivery face to face via telephone and email communication
• Manage the facilities inbox/helpdesk responding to inquiries and resolving issues promptly
• Ensure client requests and inquiries are actioned and answered in a timely manner
• Maintain the reception area workplace common spaces and meeting rooms to ensure they are tidy and free of hazards
• Coordinate bookings of meeting rooms and catering requests
• Maintain office supplies inventory and place orders when necessary
• Receive and sort mail and packages including organizing couriers
• Collaborate with the facilities team to report and address any building maintenance issues
• Manage vendor relationships and on-site coordination for services such as cleaning plant services kitchen supplies and routine maintenance works

Sounds like you This is what we are looking for:

• Strong customer service and interpersonal skills
• Ability to work collaboratively as part of a team while also working independently
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word Excel Outlook)
• High attention to detail and excellent organizational skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Previous experience in financial/investment banking services hotel or corporate reception/customer service role (preferred)
• First Aid certification (preferred)
• Experience managing facility-related communications and vendor coordination is highly regarded

Benefits:

• Great employee discounts off fitness wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australias #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

Youll join an entrepreneurial inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race gender age sexual orientation or disability and that is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates please apply following the link below quoting job reference number REQ510142