Manufacturing Team Assistant

Change peoples lives and we love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to peoples lives.

The Opportunity

Cochlear is looking for a friendly professional and highly organised Team Assistant to join our Global Manufacturing team.

This is a permanent opportunity based at our state-of-the-art manufacturing facility in Newstead.

In this hands-on and varied role you will be a key support across the siteworking closely with Managers Supervisors Engineers and Team Members to ensure smooth day-to-day operations.

Youll thrive if you enjoy being at the centre of activity take pride in accuracy and organisation and enjoy supporting others in a fast-paced environment.

Your Responsibilities

You will provide a mix of reception coordination and administrative support including:

• Providing high-quality administrative and secretarial support to the VP Manufacturing and on-site teams
• Acting as a professional first point of contact for visitors and team members supporting reception coverage as required
• Managing email correspondence key communications and stakeholder enquiries
• Coordinating calendars meetings and site events
• Supporting onboarding activities and delivering Kronos training to new starters
• Maintaining communication boards signage and labelling across the shop floor in line with CMS 5S standards
• Managing document control processes including filing archiving and record keeping
• Updating and verifying payroll and timekeeping data (e.g. Kronos)
• Acting as a point of contact for payroll queries ensuring timely follow-up with relevant teams
• Raising and tracking helpdesk requests to completion
• Supporting team coordination and coverage across the global manufacturing network

What Success Looks Like

In this role your success will be measured by your ability to deliver high-quality timely and accurate support across a range of activities including:

• Delivering fortnightly direct payroll accurately and on time including raising pay corrections where required
• Maintaining accurate payroll records and ensuring documentation is archived in line with requirements (e.g. DTR & PDM)
• Responding to payroll enquiries promptly and supporting team members to navigate systems such as Workday
• Managing Kronos timekeeping processes effectively including exception schedule changes (ESC management)
• Supporting onboarding at scale in line with hiring plans including system setup and training
• Providing reliable proactive administrative support across Manufacturing teams and senior stakeholders
• Contributing to quality and compliance activities (e.g. GDP reviews on travellers as required)
• Coordinating and supporting key meetings including minute taking content preparation and follow-up
• Managing purchase orders goods receipting and corporate expense processes
• Maintaining accurate documentation and ensuring controlled documents are up to date
• Supporting site operations including communication boards dashboards and visiting stakeholder coordination
• Demonstrating a strong safety mindset by identifying and reporting hazards and contributing to a safe work environment

About You

You are a proactive and reliable Team Assistant who enjoys working in a dynamic people-focused environment.

You bring:

• Demonstrated experience in administration coordination or a similar support role
• Experience in reception or customer-facing environments with a professional and approachable manner
• Strong communication and interpersonal skills with the ability to build relationships across all levels
• Excellent organisational skills and the ability to manage competing priorities effectively
• High attention to detail particularly when working with data documentation and systems
• A flexible resourceful and team-oriented mindset

Highly regarded:

• Experience with payroll or timekeeping systems (e.g. Kronos)
• Exposure to ERP systems such as Oracle or SAP
• Experience coordinating events or team activities
• Strong MS Office and general computer literacy skills

Why Join Us

As a Team Assistant youll play a critical role in supporting a high-performing manufacturing environment and enabling teams to do their best work.

Youll have the opportunity to:

• Work collaboratively across multiple functions
• Build your skills in a high-tech manufacturing environment
• Contribute to process improvements and operational excellence
• Gain exposure to a wide network of stakeholders

At Cochlear our people tell us the number one reason they enjoy working here is the opportunity to make a real difference in peoples lives.