IT Operations Coordinator
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Job Summary
We are looking for an IT Operations Coordinator based in our Brisbane office who would like to be part of our IT journey ensuring we are resourced well and continue to effect change over the everyday working lives of over 700 National Storage team members 300 centres and 100000 customers as we rapidly expand.
This is a brand new addition to the team be part of our growth story and join us!
About the Role:
Reporting to the General Manager of Technology you will be responsible for providing coordination and design support to the software development and support desk teams within our IT department focused on but not limited to IT projects.
This role is critical to the growth in automation and innovation within National Storage.
The role will be providing coordination support on a full time basis Monday to Friday within standard business hours with the opportunity to work 1 day from home.
Key Responsibilities:
- Providing coordination support for assigned Programs and Projects including (but not limited to) maintaining and monitoring project plans schedules hours budget and expenditure.
- Supporting continuous refinement of DevOps processes for the Development Team and identifying more efficient project methodologies to implement where relevant.
- Providing coordination support for vendor run projects with a strong focus on building long-term high-quality vendor relationships that provide National Storage with assurance around business continuity innovation and solution development.
- Ensuring both internal and external project stakeholders are managed appropriately towards the best solutions.
- Coordinating the overview of IT department projects and initiatives.
About You:
The ideal candidate will be a model team member who champions delivery management principles. You will be a naturally process driven person with excellent communication skills (both written and verbal) and adaptable in an environment of continuous improvement.
You will be a proactive task master working on multiple items and technology projects whilst achieving all deadlines.
You will be a source of calm under pressure a true team player and have an ultimate focus towards driving performance and delivering positive customer outcomes.
Overall you thrive with a team across Brisbane and Auckland New Zealand and excel working on your own as well.
About Us:
Established in 2000 National Storage is a leading self-storage operator across Australia and New Zealand with over 300 centres 100000 customers and a highly acquisitive growth strategy.
If you are looking to be part of a great company doinggreat thingswedlove to hear from you!
Why Work With Us
- Permanent role within an expanding industry leader and multinational essential services business.
- Ongoing career development with the opportunity to progress.
- Work with a dynamic and passionate team driven to execute best practice IT initiatives.
- Access a range of benefits including discretionary bonus scheme paid parental leave and exclusive discounts on a range of leading retailers hotels restaurants and more.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet Program.
- Work with an innovative business that values teamwork care & excellence.
Please note applicants may be subject to pre-employment checks which can include reference checks medical checks and with consent police background checks. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. For this role only those candidates with the eligible right to work will be considered.
Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested.
Required Experience:
IC
