Customer Service and Data Coordinator

• Full-time Max-Term opportunity until February 2027
• Based in Campbelltown on the lands of the Dharawal People working onsite 5 days per week
• $36.78 per hour 12% Super generous salary packaging benefits of up to $18550

Join a purpose-driven team supporting children and families through the Early Childhood Approach program. This program plays a vital role in helping children and their families access supports earlyempowering them to build confidence capability and connection within their communities.

Your role your impact
In this role you are the heart of the service experiencecreating a welcoming and responsive environment for families while ensuring the service runs smoothly behind the scenes. Youll blend customer connection with data insight helping teams make informed decisions that improve outcomes for children and families.

• Customer experience: deliver welcoming professional front-of-house support for families staff and stakeholders
• Enquiries & communication: manage phone email and in-person enquiries with care clarity and professionalism
• Site coordination: organise day-to-day operations including rooms appointments and shared spaces
• Administrative support: provide high-level support to the Regional Lead and multidisciplinary team
• Meetings & events: coordinate schedules agendas minutes and follow-ups to keep the team connected and informed
• Data & reporting: generate accurate operational reports and identify trends risks and opportunities
• Data integrity: maintain accurate records and systems with a high level of confidentiality
• Continuous improvement: contribute insights and recommendations to enhance service delivery
• Safe environment: promote a clean organised and welcoming space for all who access the service

Who were looking for

• Deliver customer-focused support bring experience working in fast-paced client-facing environments ideally in health disability or community services
• Provide high-quality administration apply strong skills across reception coordination and administrative functions
• Manage competing priorities confidently organise tasks meet deadlines and support smooth day-to-day operations
• Produce accurate reports use advanced Microsoft Office skills particularly Excel to manage data and reporting
• Translate data into insights interpret information and communicate findings clearly to support decision-making
• Communicate with care engage with a wide range of people including sensitive or complex situations with professionalism and respect
• Maintain accuracy and confidentiality handle information with a high level of attention to detail and discretion
• Work collaboratively build positive relationships and contribute across teams while working independently when needed
• Support onsite operations be available to work onsite 5 days per week

What will make you stand out

• Leadership support experience working with senior leaders or multidisciplinary teams
• Sector knowledge familiarity with NDIA systems or data reporting
• Purpose alignment experience in the not-for-profit sector

Whats in it for you
At Each youll be supported to be your best. We provide:

• Diversity & belonging: We value all backgrounds abilities and identities and are committed to cultural safety.
• Supportive & inclusive culture: Work with like-minded colleagues and leaders who genuinely care.
• Boost your take-home pay: Not-for-Profit Salary Packaging (up to $15900 tax-free per year) plus an extra $2650 tax-free for meals and entertainment.
• Endless career opportunities: With over 200 programs across QLD NSW ACT TAS and VIC there are plenty of pathways to progress.
• Free confidential support: Our Employee Assistance Program is available for you and your family.
• Fitness Passport: discounted access to hundreds of gyms pools and fitness facilities nationwide

See more Each benefits under the Work with us tab on our website

To view the full Position Description click here or visit go to Work With Us - Careers - Open Roles and search for this position.

For more information or a confidential conversation contact Kym Booth Early Childhood Approach Regional Lead via .

Applications Close: Thursday 25th June 2026

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so dont miss out and apply today!

Our Commitment to Inclusion at Each
At Each inclusion is at the heart of how we work connect and care. Were committed to a workplace where everyone feels safe respected and able to be themselves. We celebrate diversity in all its forms including Aboriginal and Torres Strait Islander Peoples LGBTIQA communities people with disability people from diverse cultural and faith backgrounds people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse and we are committed to protecting the safety and wellbeing of all children and young people.

Additional Information :

Next Steps in the Hiring Process 
Learn more about next steps check out our Hiring Process Guide.

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Remote Work :

No

Employment Type :

Contract