Business Development Manager

Are you a great listener who happens to be brilliant at helping people solve problems

If you have ever cringed at the idea of a pushy sales pitch and felt there had to be a better way you might be exactly who we are looking for. AtXestro we do not do hard sells. We do meaningful conversations.

We are growing our Business Development team and seeking someone who genuinely cares about the challenges facing healthcare professionals and who can show them clearly and compellingly howXestromakes their working lives better.

AboutXestro

Xestrois a healthcare technology platform built around a simple belief: that the people caring for patients deserve tools that work as hard as they do. We are Australias largest practice management and clinical records platform for private medical specialists handling everything a specialist practice runs on: appointments billing clinical records referral management prescribing and reporting. We are based in Maroochydore growing fast and our growth has been driven not by slick marketing but by the genuine impact our platform delivers for the clinicians and administrators who use it every day.

The Role

This is not a role for someone who measures success by the number of calls made in a day. For most specialist practices adopting new practice management software is one of the most consequential decisions they will ever make touching every clinician every staff member and every patient interaction. The right person here measures success by the relationships they build and the genuine value they create.

You will lead discovery conversations to understand what matters most to eachprospect anddemonstrate howXestrosupports both their clinical and operational goals. You will alsorepresentXestroat a curatedselectionof medical conferences connecting with healthcare professionals in their own space.

You will be part of a small tight-knit team: a Sales and Growth Lead and two other BDMs. Knowledge and approach are shared not hoarded. You will start with a structured induction alongside our support team so that you know the platform in genuine depth before you ever sit in front of a prospect.

Day to day

In this role you will be:

• Responding tonew salesenquiries via HubSpot and phone with warmthcuriosityand genuine interest.
• Leading discovery sessions focused ontruly understandinga prospects world before ever opening a product demo.
• Delivering tailored product demonstrations that connectXestroscapabilities directly to each customers priorities.
• Attending strategically selected medical conferences torepresentXestroand engage with the healthcare community.
• Supporting prospects patiently through a considered decision-making process that may span several months.
• Managing your pipeline with discipline and care using HubSpot as your central source of truth.
• Collaborating closely with the team lead and fellow BDMs to share market insights approach and product knowledge.

Who Were Looking For

We care far more about how you engage with people than whether your CV lists a string of quota achievements. That said we do need someone who can convert. Not through pressure but through genuineexpertisetrustand the ability to connect what we do to what a customeractually needs.

You will bring:

• 2 to 5 years of experience in a customer-facing role ideally in healthcare medicaltechnologyor a related field.
• A natural ability to ask the right questions and listen deeply before jumping to solutions.
• Confidence presenting anddemonstratingsoftware to business owners and clinical professionals.
• Comfort managing your own timepipelineand priorities with minimalhand-holding.
• Experience using CRM systems (HubSpot experience is a plus but not essential).

Background in healthcare:

A background in healthcare is important but it does not have to be software. Practice management pharmaceutical sales medical devices dental allied health or any role that has given you genuine exposure to how specialist practices and healthcare businessesoperatewill be well regarded. What matters is that you already understand the world our customers work in.

We are not looking for:

• Classic closer profiles or high-pressure sales technique.
• Someone who has not worked in or around healthcare.
• Someone whose first question is about commission structure.

You are patient methodical and authoritative: not because of persuasion technique but because you know the product and the environment inside out. You are comfortable with a sales cycle that spansmonths becauseyou understand the weight of the decision on the other side of the table.

Our Approach to Growth

We believe the best outcome for everyone our customers theirpatientsandXestro is a genuine fit. That is why every new customer relationship starts with a discovery session not a pitch.

We ask questions we listen and we onlydemonstrateour platform in the context of whatactually mattersto that practice. Our customers do not feel sold to. They feel understood.

What We Offer

• $90000 base salary superannuation.
• Structured onboarding with genuine product depth training. We invest in making you the most knowledgeable person in the room.
• A values-driven team that genuinely cares about doing right by its customers.
• A role with real autonomy where you will be trusted to manage your own approach.
• Conference attendance across Australias leading medical events.
• An on-site role at our Maroochydore office with a collaborative and supportive team culture.

How to Apply

If this sounds like the kind of role you have been looking for we would genuinely love to hear from you.

Please send your CV and a brief cover note to Tell us about your background in healthcare and what draws you to this kind of work.

Applications without a cover note will not be progressed.

We review every application personally. If you are a strong fit you will hear from us promptly.

Xestro is committed to building a diverse and inclusive team. We welcome applications from all backgrounds.