Adminstrative Assistant

About Us:We are a team of enthusiastic paediatric allied health professionals who are looking to expand our provide Speech Pathology and Occupational Therapy for children aged 0 to 16 about building strong relationships with families to achieve the best possible outcomes. As a neurodiversity-affirming practice we celebrate all bodies and brains.

Position Overview:Were looking for a friendly proactive and organised Allied Health Administrative Assistant to support our Glenroy clinic. This is a permanent part-time opportunity and were happy to offer flexibility with working hours to suit the right person.

You can choose between:

• 2 days per week 8:30am 4:30pm or
• 3 days per week 9:30am 3:00pm

Key Responsibilities:

• Managing appointment bookings and scheduling fortherapists.
• Answering phone calls email and solving client queriesproviding exceptional customer service.
• Maintainingaccurateclientfilesand sure all service agreements have been signed.
• Processingbatch invoicespost appointments.
• Assistingwith general office administrative tasks asrequired.
• Ensuring all clinic processescomply withapplicable laws and NDIA guidelines.
• Maintaining a clean and tidy clinic and upkeeping all safety regulations.
• Provide administrative support to management and supplies or booking of therapy rooms.

Essential Criteria:

• Previousexperience in a healthcare administrative role.
• Proficiencyin Microsoft Office Suite andSharePoint.
• Strong organisational andtime management skills.
• Excellent communication and interpersonal abilities.
• Confident in managing sensitive or challenging conversations with clients and therapists in a professional respectful manner
• Ability to work collaboratively in a team as well as independently.
• Current Working with Children Check and Police Check

Desirable Criteria:

• Experience withCRMsoftware().
• Knowledge ofNDISMedicareand Neuro-affirming approaches

Benefits:

• Join a small close-knit team with a strong supportive culture that values you both professionally and personally
• Comprehensive induction and training to set you up for success
• Monthly supervision with regular approachable support
• Access to professional development
• Quarterly team days focused on connection and collaboration

How to Apply:Pleasesubmityourresumeandcover letterthrough the apply nowand we will be in touch. For further questions please email Gina Siegel