Customer Support Team Lead Jobs in Maryborough

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

23 days ago
Full Time

Service Delivery Manager

Community Lifestyles Agency

profile Maryborough - Australia

Community Lifestyles Agency Inc. (CLA) Fraser CoastFull Time SCHADS Level 6 (negotiable based on experience)Are you a values-driven leader who is passionate about quality compliance and person-centred active supportDo you want a role where you can influence culture lead high-performing teams and g...

30+ days ago
Full Time