Customer Support Team Lead Jobs in Box Hill
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Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
Patient Services Officer Self Funded Estimates
Epworth
Box Hill - Australia
This role assists in setting up a central process to engage with key stakeholders including the patient services teams Visiting Medical Officers GPs and the General Public for the preparation of estimates for Epworth HealthCares self-funded patients. Customer centric this role will continue to evol...
