[VCK] Senior Project Manager Scrum Master

About the Project 

Software Mind is building a private tenant-isolated AI assistant for the real estate title and settlement industry. The platform is a retrieval-first (RAG) system that ingests historical email documents and structured metadata into a per-tenant vector index and serves grounded cited expert-weighted answers through a chat-style Q&A interface with single sign-on and full audit logging. 

The platform is AWS-native with a Python/FastAPI backend frontend OpenSearch/Pinecone vector store and OpenAI/Anthropic/Bedrock as LLM provider. You will join a senior cross-functional LATAM-based team where hands-on AI delivery experience not just familiarity is the baseline expectation. 

Your Responsibilities 

• Own delivery governance end-to-end from kickoff through go/no-go gate and handoff 

• Run the 2-week sprint cadence ceremonies (planning review retro daily) and delivery rhythm across all phases 

• Maintain the RAID log milestone tracker and risk register; surface and escalate blockers proactively 

• Serve as the primary coordination layer between the Software Mind delivery team and client stakeholders 

• Track and enforce scope boundaries; initiate change management procedure when timeline cost or risk is impacted 

• Manage go/no-go decision-support packs including pilot accuracy reporting 

• Ensure integration assumptions are validated and documented before implementation phases open 

• Align team allocation and effort with evolving complexity and delivery risk across the engagement

•  Tech Stack: Jira Confluence Microsoft 365 Slack. 

Qualifications :

Must-Have Skills & Experience 

• 6 years in project or delivery management on software engineering engagements 

• Scrum Master certification (CSM PSM or equivalent); hands-on Scrum/Kanban facilitation experience 

• Demonstrated experience managing outcome-based engagements with milestone-based acceptance criteria 

• Strong client-facing delivery experience; confident managing up and across multiple stakeholder groups 

• Experience managing projects with data governance compliance or regulated-data components 

• Excellent written and spoken English daily client interaction is a core part of this role 

Additional Information :

Nice-to-Have 

• Prior delivery experience on AI ML or data platform projects 

• Familiarity with Microsoft 365 ecosystem and Atlassian tooling (Jira Confluence) 

• Background in fintech legal tech proptech or document-intensive enterprise software 

We are accepting applications from LATAM countries

Remote Work :

Yes

Employment Type :

Full-time