Collections Supervisor
Job Location:
Buenos Aires - Argentina
Monthly Salary:
Posted on:
Vacancies:
Job Summary
TheCollections Supervisorwill organize and prioritize the work ofcollections associatesto reduce aged receivable balances.Theywill effectively assign the work withintheirteamtomake sure theworkloadis properly balanced between teammembers andfollowdepartmental processes and guidelines.Therole is responsible for maintaining a successful teamandsupportingan efficient order-to-cash process.Theywill prioritize team efforts to meet cash targets report on monthly progress and highlight concerns tothe collections managertocontinuallydrive exceptional resultsin support ofthe GBSservicemission.
Responsibilities:
- Manage the Trade Accounts Receivable portfolio and monitor trends to address issues speed up cash flow and identify process improvements.
- Maintain relationships with various departments to resolve payment issues and provide KPIs analysis for senior finance leadership.
- Prepare and present productivity metrics and qualitative analysis to stakeholders; communicate with leadership on credit risks bad debt and bankruptcies.
- Collaborate with finance and sales management and interface with support functions to ensure service delivery.
- Handle escalated payment delays high-risk customer credit issues and manage account risk through order queue policies.
- Review and monitor portfolio write-offs and reserves for bad debt; enforce credit policies and meet annual objectives/KPIs.
- Provide daily direction to staff; ensure staffing levels meet targets and standardize credit processes.
- Support audits process improvement initiatives system enhancements and special projects affecting Credit Services.
- Lead manage and develop a team; handle HR issues talent planning recruiting hiring onboarding and training.
- Create an environment of accountability and metric-driven success.
Basic Qualifications:
- 4-year college degree
- 3 years of combined experience in accounting finance or credit management
- Experience leading cross-functional projects in the finance sector; willingness to learn problem solving and Green Belt methodology
- Experience working with PC Credit Systems/Tools--preferably SAP
- 2 years of experience leading cross-functional teams in a matrix environment delivering complex projects with significant results
- Experience building and leading high performing business-oriented teams that have a sense of urgency a focus on results and a commitment to quality
- Fluent in English at least one regional language
Preferred Qualifications:
- Bachelors degree in Finance Accounting or business-related field
- Experience managing time demands incomplete information or unexpected events
- Strong skills developing and educating subordinates
- Solid organizational and planning skills
- Excellent communication and presentation skills both written and oral
- Green/Black belt certification
- Demonstrated ability to communicate to all levels of the organization General Management and Field Sales Executives within Ecolab and across functions
- Delivering results while leading a large team
- Successful in leading change initiatives
Required Experience:
Manager
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
