وظائف قائد فريق دعم المنتج في تونس

Key Responsibilities Lead the development and execution of BI strategies tools and reporting solutions in alignment with business objectives. Serve as a subject matter expert for BI within the organization supporting internal initiatives and mentoring team members on best practices. Design implement...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Enpal il primo unicorno verde dEuropa è alla ricerca di un Team Leader per gestire e coordinare un team di Account Manager e potenzialmente altre funzioni (Back Office Front Office Install partner ecc.).Responsabilità principaliGestire e supervisionare le attività operative quotidiane dei team.Coord...