وظائف مدير عمليات تجربة العملاء الأول في السعودية

Are you a social media expert with the skills to manage operations analyze performance and enhance customer experiences Do you have experience with enterpriselevel social media management tools like Sprinklr We are looking for a Social Media Manager to lead our social media efforts optimize campaign...

Our client is looking for a candidate to develop and execute strategies that enhance the overall customer experience by providing buyers with the tools training and resources they need to successfully use the companys products or services. The following job description can be inferred based on simil...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.In a world of dramatic and fastpaced change the ability to deliver seamles...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects ensur...

Are you detailoriented and skilled at transforming data into actionable insights Do you thrive in analyzing complex operations and delivering impactful reports We are seeking a Business Analysis & Reporting Specialist to support our customer experience initiatives driving datadriven decisions and en...

The Role:The Associate Director for Civil Infrastructure will be responsible for leading and managing the delivery of civil infrastructure projects across the UAE and KSA regions. This role requires a highly flexible individual with the ability to work across different locations as business needs ev...

Provides architectural technical and management leadership for a discipline or area of responsibility.Makes decisions and recommendations that are recognized as authoritative.Initiates and maintains extensive contacts with senior level architects and/or designers within the company and with key offi...

NB: This role will be based in a remote locationOur pipeline of upcoming projects in Saudi Arabia is strong and we are looking for Associate Director Commercial with both infrastructure / real estate / energy & natural resources experience to join our team in Tabuk KSA.The Associate Director Commerc...

Company:MercerDescription:Associate Director Client Experience Saudi NationalLocation: Saudi Arabia (Mercer Office)Company: MercerIndustry: Human Capital ConsultingAbout the Role:Mercer is seeking a dynamic Associate Director Client Experience to lead and manage client engagements across Saudi this...

Role Overview: We are seeking a highly motivated Arabic-speaking Customer Experience (CX) Consultant to serve as the sole advisor supporting the Head of CX (also referred to as BEX) in a Government Authority. This is a strategic hands-on role based onsite in Riyadh focused on strengthening the autho...

HRBP KSA Associate Director ABOUT ASTRAZENECAAstraZeneca is a global science-led patient-focused biopharmaceutical company that focuses on the discovery development and commercialisation of prescription medicines for some of the worlds most serious diseases. But were more than one of the worlds lead...

Job DescriptionPolicy and corporate affairs associate director will drive external communications and engagements with key government stakeholders policy makers and patient organizations to shape policies related to the strategic priorities supporting the company business objectives in increasing ac...

Key ResponsibilitiesCX Strategy & LeadershipDefine and own the endtoend CX vision roadmap and operating modelAct as the executive owner of customer outcomes across all functionsEmbed customer centricity into strategic planning governance and KPIsPerformance & OutcomesOwn CX performance metrics (NPS...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

The successful candidate will primarily be involved in delivering claims consulting and dispute resolution services to our clients in Saudi Arabia.We require an individual who can show initiative perform advanced data research manage client relations and deliver to tight deadlines. This role will in...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minut...

Job DescriptionOverviewThe Customer Experience Expert plays a key role in enhancing passenger satisfaction across the metro network during its Operations & Maintenance (O&M) phase. This role focuses on improving the overall customer journey by analyzing passenger feedback identifying service gaps an...

We are seeking an experienced and driven Associate Director Commercial for our cost management services for projects that are based in a remote location Tabuk. This role requires strong leadership strategic thinking and the ability to manage both internal and external stakeholders effectively.In thi...

We are seeking an experienced and driven Associate Director for our cost management services for projects that are based in a remote location Tabuk. This role requires strong leadership strategic thinking and the ability to manage both internal and external stakeholders effectively.In this senior le...