Customer Experience Portfolio

PPL Dynamics

موقع الوظيفة:

الرياض - السعودية

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 7 يوم

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Support the CX Program Manager in planning monitoring and controlling project portfolios.

Prepare dashboards KPI trackers and performance summaries for CX initiatives.

Maintain risk issue and change registers; ensure compliance with governance standards.

Facilitate stakeholder meetings prepare minutes and monitor follow-ups.

Analyze CX metrics (CSAT NPS) and integrate insights into project reports.

Ensure accurate and timely documentation and reporting of portfolio status.

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare m...