وظائف مشرف تجربة العملاء في السعودية

Job summaryThe Facilities Supervisor Maintenance will have a significant impact on customer experience. The Supervisor will have the ability to lead other technicians design solutions for challenging problems manage outside contractors be on call for emergencies to handle multiple projects and daily...

Key ResponsibilitiesCX Strategy & LeadershipDefine and own the endtoend CX vision roadmap and operating modelAct as the executive owner of customer outcomes across all functionsEmbed customer centricity into strategic planning governance and KPIsPerformance & OutcomesOwn CX performance metrics (NPS...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minut...

Job DescriptionOverviewThe Customer Experience Expert plays a key role in enhancing passenger satisfaction across the metro network during its Operations & Maintenance (O&M) phase. This role focuses on improving the overall customer journey by analyzing passenger feedback identifying service gaps an...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...