RSA Egypt

Responsibilities: Capture reporting and analytical requirements for stakeholder use cases. Design/build data model in Amazon Web Services (AWS) environment. Design/build transformation layer in AWS Redshift, Glue and QuickSight. Support stakeholders’ enhancements and iterate المزيد...

Responsibilities: Identifies and facilitates the route of all technical queries and problem resolution from the customer / field to Corporate Technical Support and Engineering. Advises RSA senior management of any developments and action plans. Generates support plans to resolve com المزيد...

Responsibilities: After training/learning period, manages own schedule of cases, which includes determining priority levels and sometimes will include negotiating and setting expectations with customers. Applies technical knowledge to analyze and use highly technical troubleshooting المزيد...

Responsibilities: Work with the sales representatives and other stakeholders to support the day-to-day operational management of moving transactions through the sales process; starting as leads and eventually converting to customers. Management of support cases submitted by sales re المزيد...

Responsibilities: Works with business users to define and analyze problems. Maintains and manages systems key to the function that is supported. Performs systems user support, design and implement new functional systems. Considers the implications of business solutions to the cu المزيد...

Responsibilities: Interpreting client specifications and identifying website user requirements. Creating timeframes and work schedules to meet deadlines. Communicating effectively with clients and teams. Building a network of freelance designers and content writers. Updating reco المزيد...

Responsibilities: Provide technical expertise in software development tools, techniques, and best practices Work independently to drive issue remediation for critical customer escalations Work across functional and geographically distributed teams seamlessly Assess, diagnose, pr المزيد...

Responsibilities: Preparing and developing technical presentations to explain our company's products or services to customers. Discussing equipment needs and system requirements with customers and engineers. Collaborating with sales teams to understand customer requirements a المزيد...

Responsibilities: Assist with the management of security policies, standards, and procedures in alignment with industry best practices and customer contractual obligations Capture, document and manage information security risks, ensuring risk acceptance or risk remediation plans are المزيد...

Responsibilities: Manage the entire product lifecycle, cradle-to-grave. Oversee the development and execution of product roadmap through requirements definition, market-based feature prioritization and successful collaboration with Engineering scrum teams. Serve as a product champio المزيد...

Responsibilities: Proactively onboard customers to ensure that we have all required information to bill our customers accurately including, but not limited to addresses, tax information, term, receipt preferences, PO’s etc. Review new deals for completeness and required docu المزيد...

Responsibilities: Installing and maintaining operating environments. Monitoring these operating environments. Responding effectively and speedily to any problems. Maintaining a professional demeanor with clients and colleagues. Providing training and support. Ensuring operatin المزيد...

Responsibilities: Designing, coding, and debugging software. Improving the performance of existing software. Providing training to other engineers. Maintaining and upgrading existing software. Recommending new technologies that can help increase productivity. Supervising and o المزيد...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic المزيد...

Responsibilities: Preparing financial statements, reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks. Filing and retrieving corporate records, documents, and reports المزيد...

Responsibilities: Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner. Recommend programmatic and technical directions and operate with a high degree of independence in mat المزيد...

Responsibilities: Analyzing product, market, and share trends to build warehouse data. Translating business needs into technical specifications. Developing reporting systems that provide accessible information for decision-making. Using warehouse data to generate reports to supp المزيد...

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process المزيد...

Responsibilities: Works with business users to define and analyze problems. Maintains and manages systems key to the function that is supported. Performs systems user support, design and implement new functional systems. Considers the implications of business solutions to the curr المزيد...

Responsibilities: Assess and optimize BI reporting tools to support senior leadership in making data driven business decisions related to our growth metrics: ARR, TCV, renewals, expansions, customer experience (CSAT and NPS), license utilization, and churn rate. Identify and analy المزيد...