وظائف في Special Requests في الدوحة

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

A Personal Concierge/ Lobby Ambassador assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doingA Personal Concierge/ Lobby Ambassador serves as a key point of contact for guests and VIP...

What are we looking forPersonal Concierge/ Lobby Ambassador serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Excellent customer service with a...

We are seeking an experienced and customer-focused Bell Captain to join our prestigious hotel in Doha Qatar. As the leader of our bell staff you will play a crucial role in ensuring exceptional guest experiences from arrival to departure.Oversee and coordinate the bell staff team providing leadershi...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

The candidate must be able to:Answer telephone within 3 rings using correct salutations and telephone etiquette.Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.Communicate reservation /cancellation changes to management as they arise througho...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

The Spa Receptionist serves as the first point of contact for guests visiting the spa. This role is responsible for creating a warm and welcoming environment handling all front desk operations efficiently managing appointments and ensuring exceptional guest service throughout the spa experience.Key...

DescriptionPOSITION SUMMARYEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g. Restaurant & Bar Front Desk Business Center Lounge etc.). Respond to guest requests for special arrangements or services (e.g. transportation reserva...

Key Responsibilities:   Assist the Executive Director Housekeeping in all phases of housekeeping activities. Report to shift on time in issued uniform in a neat clean and tidy appearance at all times and ensure supervised that the subordinates are well groomed. Arrange departmental weekly rosters in...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

DescriptionJOB SUMMARYPlays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu...

Handle inbound and outbound reservation calls emails and online inquiries.Create modify and cancel reservations accurately in the PMS.Promote room types packages upgrades and special offers to maximize revenue.Upsell and cross-sell services in line with revenue strategies.Provide accurate informatio...

Key Responsibilities:Receive and record in-room dining orders via phone or digital platforms promptly and accurately.Provide guests with detailed menu information including specials ingredients and preparation times.Confirm orders and relay them to the kitchen or relevant departments for preparation...