وظائف في Knowledge Base في قطر

Senior Security Engineering:The incumbent will be a member of the internal Security Operations Team and will activelymonitor security threats and risks provide in-depth incident analysis evaluate security incidentsand will provide proactive threat research. The position will utilize the latest in se...

In-depth understanding of service desk operations and escalation procedures. Advanced troubleshooting analytical and problem-solving skills. Excellent customer service communication and stakeholder management abilities. Proven ability to lead coach and mentor junior Service Desk staff. Strong f...

IT Service Manager:Lead and manage the day-to-day operations of the IT service desk team.Ensure timely and effective resolution of user issues incidents and service requests.Develop and maintain service level agreements (SLAs) and ensure targets are met.Monitor performance metrics and generate regul...