UAT Tester

Job Title: UAT Tester- Cards & Payments

Term: 12 months

Location: Doha Qatar

Division: Cards & Payments- Technology Delivery

Reports to: Head of Cards Technology/ QA & UAT Lead

Relevant experience:

58 years in UAT / QA testingwithin banking and paymentswith demonstrable delivery oncard product launches cardenhancements andcompliance-driven cardprograms

Mandatory requirements:

1. Hands-on UAT experience on cardissuance transaction processingsettlement disputes andrewards/loyalty across CreditDebit and Prepaid products.
2. Working proficiency with a CardManagement System (CMS) 4 TSYS PRIME or equivalentmarket-standard platform.
3. Proficiency with defectmanagement tooling (AzureDevOps and/or JIRA).
4. Professional proficiency in English(Arabic an advantage)
5. Immediately available and able towork on-site in Doha

PURPOSE OF THE PROJECT
You will play a central role in safeguarding the quality of card products that millions of customers rely on everyday. Joining a high-performing Cards & Payments delivery team at a leading regional bank youll lead UserAcceptance Testing across new card launches Customer Value Proposition (CVP) enhancements andcompliance-driven changes making sure what reaches the customer is reliable compliant and genuinelyvaluable. Its a role where careful evidence-based testing translates directly into customer trust regulatoryconfidence and faster more confident product releases and where youll build deep cross-functionalexpertise across the full card lifecycle.

Key Activities

1. Plan and execute UAT (40%): Translate business requirements into structured test scenarios testcases and test data covering card issuance authorisations settlements disputes rewards/loyaltyand adjacent card functionalities.
2. Validate end-to-end transaction flows (25%): Run integrated testing across CMS switchingscheme connectivity and partner systems for ATM POS and e-commerce transactions.
3. Manage defects and retest (15%): Log triage and track defects through to closure withdisciplined regression testing post-fix.
4. Coordinate stakeholders (10%): Partner with Business Analysts Developers QA engineers andbusiness users to keep test cycles moving and unblock issues quickly.
5. Report and obtain sign-off (10%): Produce clear UAT execution reports traceability matrices andsecure formal business sign-off ahead of release on and ongoing optimization -ensuring all launchdependencies (card profiles limits KYC/AML flows settlement fee structures) are delivered ontime and to specification.
   
   

CORE RESPONSIBILITIES & ACCOUNTABILITIES

• Review and decompose Business Requirement Documents (BRDs) and functional specifications toderive complete traceable UAT coverage.
• Design and maintain UAT test scenarios test cases and test data for card issuance transactionprocessing settlements disputes rewards & loyalty and other card functionalities.
• Validate end-to-end card transaction flows across multiple systems (CMS authorisation clearing &settlement scheme networks and partner integrations).
• Document track and close defects using Azure DevOps (and/or JIRA) maintaining a clean audittrail of artefacts and test evidence.
• Execute regression testing following defect fixes and release candidates ensuring no regression ofin-life card functionality.
• Ensure compliance with card-scheme mandates and prevailing banking and regulatoryrequirements relevant to card products.
• Prepare UAT execution reports requirement traceability matrices and secure formal business signoff prior to production release.
  
  

KPIs (indicative)

• Defect leakage to production minimise post-release defects per card release (UAT effectiveness.)
• UAT cycle time time from UAT entry to business sign-off benchmarked against comparable cardrelease cadences.
• Test coverage and traceability % of business requirements covered by traceable UAT cases.
• Defect closure cycle time average time from defect logging to verified closure.
• First-time-right releases % of releases passing UAT without major rework.
• Customer-impacting issues post go-live incidents within the hypercare window as a quality-ofrelease signal that directly supports customer trust and continued product adoption.
  
  

Knowledge and Experience

• Domain expertise: Card lifecycle management across Credit Debit and Prepaid; transactionacquiring and processing across ATM POS and e commerce; settlement and reconciliation;chargebacks and disputes; fraud management.
• Testing expertise: UAT planning and execution CVP validation partner integration testing testcase design defect management regression testing requirement traceability and test reporting.
• Tools & platforms: JIRA Azure DevOps; Card Management Systems such as Way4 and TSYSPRIME; familiarity with core payment processing platforms and Mastercard/Visa schemeconnectivity.
• Regulatory & compliance awareness: Working understanding of card scheme rules and bankingcompliance obligations applicable in the GCC / Qatar context.
• Soft skills & leadership: Strong analytical and problem-solving mindset; clear written and verbalcommunication; ability to coordinate multiple stakeholders under release pressure; pragmaticownership of quality outcomes; collaborative candid and team-oriented working style with a biasfor action and disciplined delivery.
  
  

MANDATORY SKILLS**

• Card product UAT experience across issuance transaction processing settlement and disputes.
• CMS hands-on experience (Way4 TSYS PRIME or equivalent).
• Defect management using Azure DevOps and/or JIRA.
• Requirement traceability and UAT reporting discipline with demonstrable business sign-offownership