Performance Management Specialist

Develop annual training plans based on skill gaps business needs and competency frameworks.

Conduct training needs analysis through surveys interviews and performance data.

Design and deliver internal training sessions workshops and e-learning modules.

Evaluate training effectiveness and implement improvements to enhance learning outcomes.

Maintain training records and dashboards in SAP or relevant HR systems.

Manage the end-to-end performance management cycle including goal setting mid-year and annual reviews.

Support managers and employees in defining KPIs and performance objectives aligned with departmental goals.

Monitor performance metrics and generate reports through SAP PM modules.

Guide supervisors in identifying performance gaps and developing action plans.

Develop and implement structured PIP frameworks to address underperformance.

Provide coaching to managers on documenting communicating and executing PIP steps.

Track employee progress during PIP periods and evaluate outcomes.

Ensure fairness compliance and transparency across all PIP processes.

Maintain training performance data and employee records in SAP.

Generate dashboards and analytical reports to support decision-making.

Coordinate with IT/SAP team for system enhancements related to L&D and performance workflows.

Ensure all training and performance processes meet HR policies ISO standards and audit requirements.

Prepare documentation and reports for internal/external audits.

Bachelor’s degree in Human Resources Business Administration Psychology or related field.

Certification in L&D Coaching or Performance Management is an added advantage.

2–10 years of experience in Learning & Development and Performance Management roles.

Strong knowledge and hands-on experience with SAP HR / SAP SuccessFactors.

Proven experience managing Performance Improvement Plans (PIPs).