Operations Coordinator

Operations Coordinator

We are seeking an organized and proactive Operations Coordinator to join our hotel team. The ideal candidate will provide administrative and operational support to the Food & Beverage team coordinate with various hotel departments and ensure smooth daily operations while maintaining high service standards and operational efficiency.

What you will be doing:

• Coordinate daily operational activities across F&B outlets restaurants bars and banquet operations.
• Assist in preparing departmental reports meeting minutes presentations and operational documents.
• Monitor and follow up on maintenance requests purchase requisitions inventory requirements and other operational needs.
• Support the planning and coordination of hotel events F&B promotions special functions and VIP arrangements.
• Maintain accurate departmental records reports and documentation in accordance with hotel policies and procedures.
• Organize departmental meetings coordinate team briefings and follow up on assigned action points.
• Assist in monitoring compliance with hotel standards food safety requirements health and safety regulations and operational procedures.
• Support the monitoring of service quality and guest feedback ensuring operational concerns are communicated to the relevant teams for timely resolution.
• Coordinate training schedules departmental communications and other administrative activities to support effective team performance.
• Perform other duties as assigned by the F&B Manager & management to support the overall efficiency of F&B operations.

Qualifications :

• Diploma or bachelors degree in Hospitality Management Hotel Administration Business Administration or a related field.
• Proven experience of 12 years in hotel operations Food & Beverage or a similar administrative coordination role preferably within the hospitality industry.
• Good understanding of hotel operations F&B service standards and interdepartmental coordination.
• Strong organizational administrative and time management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills with the ability to coordinate effectively with colleagues across different departments.
• Proficiency in Microsoft Office applications particularly Excel Word and PowerPoint.
• Strong attention to detail problem-solving abilities and a proactive approach to operational challenges.
• Ability to work independently and collaboratively in a fast-paced hotel environment.
• Professionalism flexibility and a commitment to maintaining high standards of service and operational excellence.

Additional Information :

Remote Work :

No

Employment Type :

Full-time